[comp.sys.atari.st] Encouraging support

dbsuther@PacBell.COM (Daniel B. Suthers) (11/28/89)

In article <1817@atari.UUCP> kbad@atari.UUCP (Ken Badertscher) writes:
|Bob_BobR_Retelle@cup.portal.com writes:
|
|| Neil Harris was the "Director of Marketing Information" [...]
|| He promised the blitter upgrade, many times..  officially.
		[Text deleted]
|One other thing - I never would have come to work for this company if
|I thought that its basis of operation was fraudulent.  Your innuendo is
|getting extremely tiresome on the net, and the only reason I bothered to
|respond to this particular message was to toss some facts at your attack
|on Neil Harris.  If it is your intention to chase all Atari personnel off
|the net with your venom, then believe me, you are coming close to succeeding.
|-- 
|   |||   Ken Badertscher  (ames!atari!kbad)

Please stop and think about the desired effect, and the actual effect of these
messages.  We want Atari to hear our needs and questions.  We want the good will
of the employees who monitor the net.  We profit from the accessability the net
provides.

Why are we bashing Atari like little kids?  Ken, Allan Pratt and others have
taken the time to reply to my questions and requests many times.  They have
listened when bugs were reported.  They have produced some great improvments
in very little time.

Ken, Allan and the rest:  My thanks for supporting the community for free.  My
thanks for getting TOS 1.4 out of the door.  My thanks for the "rainbow
utilities" (FREE).  As a programmer I can sympathize with your situation.  It's
unreasonable to expect more from a small staff.  Please get the powers that be
to get some more KNOWLEDGABLE bodies in there to help.

There seem to be a lot of "experts" out there in netland who should be willing
to each tackle 1 bug/enhancment each :-)  Thers's quite a few programmers too!

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Dan Suthers,  Analyst, Pacific Bell
uucp: {backbone}!pacbell!pbeos!dbsuther
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Youth's a difficult time, and it gets harder the longer you try to draw it out.
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