neil@cs.hw.ac.uk (Neil Forsyth) (02/02/90)
Recently I posted an article here about bad product support from various UK companies. One of these companies was HiSoft who market Dave Small's Spectre (Mac Emulator). Since reading the article, HiSoft have phoned me and apologised for the lack of support due to them being very busy and being a rather smaller organisation than I had originally thought. They assured me of much better support and update information in the future. Indeed they are going to send me a software update today. This posting is to clear the air and to let Dave Small himself know how HiSoft have reacted to my criticism and are not as bad as I made them out to be. HiSoft themselves are able to read newsnet articles but are unable to reply to the net as yet. +-----------------------------------------------------------------------------+ ! DISCLAIMER: Unless otherwise stated, the above comments are entirely my own ! ! ! ! "I think all right thinking people in this country are sick and tired of ! ! being told that ordinary decent people are fed up in this country with ! ! being sick and tired. I'm certainly not and I'm sick and tired of being ! ! told that I am!" - Monty Python ! ! ! ! Neil Forsyth JANET: neil@uk.ac.hw.cs ! ! Dept. of Computer Science ARPA: neil@cs.hw.ac.uk ! ! Heriot-Watt University UUCP: ..!ukc!cs.hw.ac.uk!neil ! ! Edinburgh, Scotland, UK ! +-----------------------------------------------------------------------------+