wilko@idca.tds.PHILIPS.nl (W.C. Bulte) (10/04/90)
HELP!! The last month or so I have been busy trying to reach Gadgets by Small, the makers or Spectre. Email is never replied upon, an airmail letter apparantly faced the same destiny As a last resort, I tried sending a fax. And this didn't work either. Since I hear and experienced myself that Gadgets normally is quick and responsive I wonder what is wrong. >>>--- Any information appreciated (hope Dave reads this) _ ______________________________________________________________________ | / o / / _ Wilko Bulte Domain: wilko@idca.tds.philips.nl |/|/ / / /( (_) uucp : [mcsun,hp4nl]!philapd!wilko * Philips Information Systems Nederland phone: 055-432372 fax: 055-432103 ____________________________________________________________________________
dlm@druwy.ATT.COM (Daniel L. Moore) (10/05/90)
in article <907@idcapd.idca.tds.philips.nl>, wilko@idca.tds.PHILIPS.nl (W.C. Bulte) says: > The last month or so I have been busy trying to reach Gadgets by Small, the > makers or Spectre. > Email is never replied upon, an airmail letter apparantly faced the same destiny > > As a last resort, I tried sending a fax. And this didn't work either. There are several things that have could be causing your problems. First the system that gadgets is fed from isn't the most reliable in the world (it's a dying 7300). There have been lots of problems with email and netnews for the last few months. Gadgets is looking at getting another feed (probably uunet), but it will be awhile before that happens. As to the letter and the fax you may have just picked a bad time, Dave and Sandy were gone for over a week last month (computer show and a short vacation with the kids). They are back now but are busy getting ready for the next release (version 3.0) so they may not have answered all their waiting mail and fax messages yet. The most reliable way to contact Gadgets is phone (voice or fax), unfortunately that isn't a cheap option. Next best is GEnie, in the Gadgets roundtable. Usually you will get a response the same day, occasionally it may take two or three. Next best is either email to the well (...!hplabs!well!dsmall or dsmall@well.uucp) or to gadgets (...!boulder.Colorado.EDU!tcr!gadgets!dsmall). Neither of those is very reliable, one has machine problems and they both have problems with replies (I can't always send mail from tcr or gadgets to my work machine, and I'm SUPPOSED to know what I'm doing ;-). Dan Moore AT&T Bell Labs Denver dlm@druwy.ATT.COM