davidli@simvax.labmed.umn.edu (12/07/90)
I just got done talking with E. Arthur Brown on the phone, and wanted to let those who are considering WordUp (or who already have the program) know what's apparently going on... E. Arthur Brown Company is providing LIMITED support for WordUp. They sell the product in their current catalog, and have become the 'unofficial' source for support when it comes to replacing disks and/or looking at simple problems. (Examples of simple problems - determining whether you're using the wrong version of TurboJet, or when you don't have enough memory.) They are not equipped with the means to provide bug-fixes beyond those already fixed by Neocept. They don't have the source code, nor has Neocept sold the rights to WordUp to anyone. If one of your release disks does not work, they will replace it for a small fee (about $5, but call for the correct price). There have been updates to disks 1 and 5 since WordUp 3.0 came out. You can update all 5 disks for about $14. Updates/replacements require you send in your original disks. It looks as though Neocept is out of business, so if you're having small problems, or need disk replacements, you should contact E. Arthur Brown Company. If you haven't received their catalog before, you should *definitely* ask to have one sent to you. E. Arthur Brown Company 3494 Pawnee Drive Alexandria, MN 56308 (612) 762-8847 [Posted as clarifying information only. I am not connected with E. Arthur Brown Company, nor have I purchased anything from them, but I will be sending in my WordUp disks to be updated, and I do live in the same great state :-)] -- David Paschall-Zimbel davidli@simvax.labmed.umn.edu
ggreenbe@rodan.acs.syr.edu (Gerald Greenberg) (12/08/90)
In article <1990Dec7.105128.1@simvax.labmed.umn.edu> davidli@simvax.labmed.umn.edu writes: >It looks as though Neocept is out of business, so if you're having small >problems, or need disk replacements, you should contact E. Arthur Brown >Company. If you haven't received their catalog before, you should *definitely* >ask to have one sent to you. This is terribly bad news...I like WordUp, and I still think it is the word processor for the ST that is most like a Mac wordprocessor (and that is good!). V3.0 was much better than the previous version I had, but I was hoping that there would be still more upgrades...too bad Neocept went under---did they? I mean are they REALLY out of business, or does it just "look like" they're out of business (perhaps to return?)? Oh well, maybe the new GDOS will bring around another new wordprocessor that can handle various fonts! --Gerry