[comp.sys.atari.st] Memory upgrade woes

system@n6vbg.hamavnet.com (12/16/90)

Hello everyone,

I'm thinking about adding some more memory to my 1040ST, and I was 
wondering if those of you who have done so in the past would share their 
experiences here. Is there any recommendations as to what products are 
reliable and which ones are not (i.e., Zram, JRI, etc).

Thanks,

-- 
Javier Henderson, N6VBG

system@n6vbg.hamavnet.com
{simpact,asylum,elroy}!hamavnet!n6vbg!system

pbh@pandora.cs.wayne.edu (Patrick B. Haggood) (12/20/90)

> I'm thinking about adding some more memory to my 1040ST 
> -- 
> Javier Henderson, N6VBG
> 
> system@n6vbg.hamavnet.com
> {simpact,asylum,elroy}!hamavnet!n6vbg!system

I recently purchased a Zram 4-D ram upgrade for my ST.  I am pleased with
the upgrade, it appears solid and has worked fine in the 520STFM I have it
installed in, but there are a few cautions.

The company that manufacturers the board offers a one year warranty for
the board if they install it.  However, a warranty is only as good as
the company that backs it up.  Simply put, their customer service is 
piss-poor.  When I purchased the board, I was assured the 4 meg board 
fit into my 520ST old style machine.  I shipped my machine to california,
where they proceeded to stuff the 4meg board into the machine.  The 
machine was returned to me, and promptly failed a couple of days later.
A call to customer service informed me that the 3-D 4meg board was not
designed to go into the old style 520 (somehting the salesperson assured
me, at WAACE in October, that it did.).  I shipped the 520ST and the STFM
to California, where, having forgotten my original instructions, installed
the RAM chips on the top rather than the bottom of the board, thereby
requireing that I take the machie to a local dealer to get the board 
upgraded to 4meg from the current 2.5 meg.

So, if you buy your board, buy it from and have it installed by a dealer.
Don't ship it to Zubair.  The entire debacle was entirely Zubair's fault
(first they sold me the wrong board, then they installed(!!!) the thing,
and their only offer of recompense for my trouble was that they would 
re-install the board for free, not even pay for shipping the things!  

I find that many ST products are sold by people who may be having a hard
time of it, as there aren't alot of ST's in teh U.S., and many take 
their frustrations out on their customers (Toad, Best Products, and 
Gadgets are of course exceptions to this rule, but then, I hear they're
all doing quite well so they have no reason to be unfriendly...)
.

--
Patrick B. Haggood
Wayne STate University
Detroit, MI
Physics - Class of 1991 (-2?)