jimomura@lsuc.on.ca (Jim Omura) (02/05/91)
Many people buy "white box" discs to save money. I've tended
to buy "name brand" floppies since I started to get 3 1/2" floppies
because 3 1/2" floppies were inherently expensive, and I wanted
to make use of the warranties. Up until now I've collected bad
disks and haven't returned many. The dealer I bought Fujis from
exchanged them directly, so I haven't dealt with Fuji directly yet.
But I had a bad BASF disk last year (bad right out of the box)
and I returned it by mail to the US. I sent it on Oct 31, 1990
and just yesterday (Feb. 4, 1991) I received my reply.
Though they were late, I'm happy to say they replaced the
disk and sent extras to recompense the delay and cost of mailing.
Overall I give BASF full marks for their efforts to honour their
warranty. If you see BASF's at an attractive price, it seems to
be a disk worth buying on that account.
--
Jim Omura, 2A King George's Drive, Toronto, (416) 652-3880
lsuc!jimomura
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