sean@ukma.UUCP (03/22/87)
In article <1054@tekred.TEK.COM> joels@tekred.TEK.COM (Joel Swank) writes: >This is a warning about another crooked dealer - StarFlite Telemarketing. >In December I ordered a product from them. They promised shiping within a >week. After two weeks I called to find out I was on backorder, but it... I ordered some floppy disks from them. After three weeks I called and asked about my order. They said they were out of stock, and that they would probably get another shipment within a week. I reminded them that according to US Postal regulations, they must send me notice of this within 15 days of receipt of my order, and offer me the choices of wait, change order, or refund. I told them that I would wait a week, and if my order was not in, I would cancel my order. I got my disks three days later. :-) I bulk ordered Sonys, but the ones I got may be Sonys or not. They LOOK the same and I haven't had any problems so I'm going to let it go. I got no labels. This points out that you should KNOW YOUR RIGHTS concerning postal mail orders. If a company drags you out, CANCEL YOUR ORDER. If they give you problems, correspond with them in writing and make copies. If it continues, call your local post office. The post office loves to nail people in violation of postal law. DON'T LET THEM STEP ON YOU. Sean -- =========================================================================== Sean Casey UUCP: cbosgd!ukma!sean CSNET: sean@ms.uky.csnet ARPA: ukma!sean@anl-mcs.arpa BITNET: sean@UKMA.BITNET