daemon@rutgers.UUCP (05/05/87)
From: eraps1@NADC
Hello,
I got many responses asking about the outcome of the mail order problem
I had. Rather than answer individually, I thought I'd just post the
response "Go Amigo" sent me:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Dear Mr. Ginn,
Please find enclosed a check to reimburse you for the software we were
unable to correctly ship to you. Please accept my apology for this
situation getting as far as it has. We had a person who was supposed
to be in charge of fixing problems like yours, and this person let us
down terribly. I realize that this information does not come as much
solace to you, after all we put you through, but you get some small
satisfaction in knowing that your problem brought the true difficulty
we were having in dealing with relatively simple situations to light.
I am taking the liberty of forwarding some Amiga software to you, at no
charge, which I hope will make you feel a bit better about Go Amigo.
We have put new systems in place which (we hope) will make a repeat of
the situation you have endured impossible. Again, I apologize for the
delay in getting you your credit.
Sincerely,
Andrew M Drexler
Owner
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
The letter was postmarked April 20th. The check was signed by
Mr. Drexler (I guess I wasn't handled by the "new systems"). I have
sent a thank you note to the attourney general.
- Rob Ginn
eraps1@nadc.arpa
[still waiting for
info-amiga mail,
2 months and counting]