mark@unisec.usi.com (Mark Rinfret) (05/01/87)
Bob Page's message re Kim Montgomery ("red rain falling"(?)) has me curious. The first week of March, I sent in an order to CBM Tech Support for the Native Developer's Upgrade Kit and the IFF Documentation kit (along with a $40 check). The Upgrade Kit arrived fairly promptly, being shipped to me on March 17. I have yet to receive the IFF stuff, though I sent in a "reminder" letter with a copy of my cancelled check. I sent e-mail to Carolyn - got no reply (though I know I have a hard-to-reach address). I tried calling Tech Support, listened to an endless loop tape recording for 9 minutes (can't wait to see the long distance charges!) and gave up. Anyone know what's going on? Mark Mark -- | Mark R. Rinfret, SofTech, Inc. mark@unisec.usi.com | | Guest of UniSecure Systems, Inc., Newport, RI | | UUCP: {gatech|mirror|cbosgd|uiucdcs|ihnp4}!rayssd!unisec!mark | | work: (401)-849-4174 home: (401)-846-7639 |
rossi@cbmvax.UUCP (05/05/87)
In article <488@unisec.usi.com> mark@unisec.usi.com (Mark Rinfret) writes: > >Bob Page's message re Kim Montgomery ("red rain falling"(?)) has me curious. >The first week of March, I sent in an order to CBM Tech Support for the >Native Developer's Upgrade Kit and the IFF Documentation kit (along with a >$40 check). The Upgrade Kit arrived fairly promptly, being shipped to me >on March 17. I have yet to receive the IFF stuff, though I sent in a >"reminder" letter with a copy of my cancelled check. I sent e-mail to >Carolyn - got no reply (though I know I have a hard-to-reach address). I >tried calling Tech Support, listened to an endless loop tape recording >for 9 minutes (can't wait to see the long distance charges!) and gave up. >Anyone know what's going on? > The IFF Documentation was on Back Order. It arrived last week and the BO's were processed. According to the ship list, your IFF Documentation was shipped on 4/29/87. You should be recieving it any day now. For future reference - Kim Montgomery is no longer with the company - All mail that was to be addressed to her in the past should now be addressed to the Attention of Lauren Brown. -- ************************************************************************* Lisa Rossi-Siracusa Commodore Business Machines uucp: {ihnp4|seismo|caip}!cbmvax!rossi arpa: cbmvax!rossi@seismo.css.GOV or rossi@cbmvax.UUCP@{seismo|harvard} tel : (215) 431-9180 -- a mime is a terrible thing to waste -- *************************************************************************
UD118191@NDSUVM1.BITNET (05/07/87)
Mark: Are you sure that Carolyn at Amiga Tech support is responsible for getting the IFF Kit to you? I orderd one once, and although I talked to her about it, the order was through a different person out at CBM. Be careful in who you deal with and point the finger at out at CBM!