[comp.sys.amiga] Copy protection and the consumer

palarson@watdragon.waterloo.edu (Paul Larson) (01/18/88)

Lately, several people on this newsgroup have been discussing software
piracy, how it hurts developers, and how it harms the Amiga community 
(and, by extrapolation, the microcomputer community in general.)
Several wierd and wonderful methods of copy protection(such as serial numbers,
dongles, and sentinel-viruses) and counterattacks (such as frying a pirate's
hard disk) have been proposed.  As one who plans his carreer in the computer
field, I can sympathise with these complaints, but I feel it is time to
hear a consumer's mpoint of view.
 
If you, as developers, wherather of hardware or software, plan to implement
such draconian measures as mentioned above, you should also be scheaming to
monopolize the microcomputer market to a greater extent than IBM currently 
controls the mainframe market.  The reason is simple: copy protection is
unpopular among consumers.  Consider, for instance, the fact that microcomputer
magazines now state whether a reviewed program is copy protected or not.
It's very simple: if you copyprotect your programs, you will lose customers
and revenue.
 
Personally, I refuse to buy copyprotected software.  The only exception to
this statement is the case where the copyprotection on a product is extremely
simple, such as the presence of invisible files (the Mac has them, I am not
familiar with the Amiga file system.)  Purchasing the shrink-wrapped version
of a product gives me several things which I feel are necesary: documentation,
technical support, and future updates.  Despite the superb interfaces of modern
programs, I couldn't live without the manual, if only because it teaches
me the advanced commands and features of a product.  Technical support is 
convenient; it's nice to know someone is proepared ot listen and respond when
you holler for help.  Finally, updates, which are usually provided at a nominal 
cost, are necessary since I realize that no product can be rock solid when it is
released.  I rely on the products I buy for my computer to get work done,
and thus I would not consider pirating, which eliminates the three factors
listed above.
 
Anyhow, with the awakening of the business market to the wonders of the 
computer, more and more software companies are swinging around to cater to
this relatively wealthy sector.  This sector, to my knowledge, does not deal
in software piracy to the extent of the early hobbyist community.  The
early ideal of computer hobbyists was the freedom of information, whereas
the business community realizes that services must be paid for.  The business
community has always been wealthier than the hobbyist community, and thus has
little need for software piracy.  Consider, for example, the exhorbitant 
prices of such products as Pagemaker and Word 3.0 for the Mac, and the 
fact that people actually buy them despite these prices.  It seems
to me that developers, many of whom are already busily cashing in on the
need for business applications, might find better use for their time than
screaming at the hobbyist community, to whom the developers are catering less 
and less every day.

	Johan Larson

These are my opinions; I welcome your corrections, if you find them flawed, and
your comments if you find them distasteful.