[comp.sys.amiga] CBM Delivers

hsgj@batcomputer.tn.cornell.edu (Dan Green) (02/02/88)

> >[A while ago, in comp.sys.amiga, I wrote:]
> >You've got company...  I ordered the V1.2 Upgrade disk directly from CBM
> >on October 16, 1987.  The check wasn't even cashed until December 2, 1987.
> >As of today (Jan 23, 1988) the disk still has not arrived.  [...]
> 
> (Dan - I tried to email you after your original (and justified) complaint
> regarding the length of time that had gone by since you originally ordered
> the Enhancement package.  Please Email/write/call me and we will resolve
> your order. Thanks.) [...]
> 
> Lauren Brown      -- CBM   >>Amiga Technical Support<<
>                      UUCP  ...{allegra,caip,ihnp4,seismo}!cbmvax!lauren 
>                      PHONE 215-431-9100

I would like to report to any interested parties that I got my
software!  I called up Lauren Brown as she suggested, and it turned
out the problem was that the package (or check?) had been misrouted
inside of CBM.  However, she straightened out the problem and five
days after I called her, the disks I ordered were in my mailbox.

Needless to say, I am pleased.  To anyone who is ordering software
from CBM -- if you've been waiting less then 8 weeks, just stay
patient.  If you've been waiting longer, though, give a call and
hopefully your order will get resolved, like mine did.

-- Dan Green
-- 
ARPA:  hsgj@tcgould.tn.cornell.edu
UUCP:  ihnp4!cornell!batcomputer!hsgj   BITNET:  hsgj@cornella