[comp.sys.amiga] A1000 Disk Drive Trouble

steveb@cbmvax.UUCP (Steve Beats) (06/10/88)

In article <4388@gryphon.CTS.COM> bilbo@pnet02.cts.com (Bill Daggett) writes:
>Over the last 1.5 years I have had a rare internal drive problem.
>All of a sudden a disk that has worked FINE when put into the internal drive
>(df0:) will make a "tick-like" sound at the rate of the disk speed (which I
>think is 300 rpm or so) and fail to WORK at all.  Info gives "Unreadable disk"
>and trying Dir gives the requester "Not a DOS disk" or some such.
>
>Thanks in advance for any knowledge you can throw to me about this.
>
This is not a flippant answer!  Believe it or not, I have found the giving
the offending disk a good solid heft in the direction of the nearest wall
generally makes the problem go away.  I did it out of frustration one day
and the disk worked when I tried it again.  This has since happened on three
other occasions and the "wall trick" fixed things up.

	Steve

PS.  I accept no responsibility for damaged wallpaper or pictures :-)

sterling@cbmvax.UUCP (Rick Sterling QA) (06/10/88)

In article <4388@gryphon.CTS.COM> bilbo@pnet02.cts.com (Bill Daggett) writes:
> Over the last 1.5 years I have had a rare internal drive problem.
> All of a sudden a disk that has worked FINE when put into the internal drive
> (df0:) will make a "tick-like" sound at the rate of the disk speed (which I
> think is 300 rpm or so) and fail to WORK at all.  Info gives "Unreadable disk"
> and trying Dir gives the requester "Not a DOS disk" or some such.
> 
> When this disk is used in the external drive (df1:) it spins up nice and quiet
> and works fine.  Further more, another disk placed in the internal drive works
> fine too.  So, I suspect some dimensional change has occurred on the affected
> disk and that I have a dimensional difference somewhere in my floppy drives
> that amounts to this problem.  The "ticking-like" sound probably slows the
> disk speed or causes it to be erratic enough that nothing gets read.  I have
> been unable to determine EXACTLY what is rubing.  Since the affected disks
> work fine in my other drive and other disks work fine in the internal drive I
> put the internal drive at fault somehow.
> 
> The solution in the past (there have been about 3 previous disks that have
> acted up this same way in the last 1.5 years) has been to copy the data from
> the affected disk in the external drive to a good disk that works O.K. in the
> internal drive and throw the affected disk away.  HOWEVER, this last time it
> occurred on my Marble Madness disk which is copy protected and things aren't
> so simple.
> 
> Does anyone identify with this problem??  BTW, the drives are identical
> Matsushita JU-363-03 drives.  Is there something I can "tweek" in the affected
> drive to make it more forgiving??
> 
> Once the "tick-like" sound develops it does not mysteriously disappear. 
> Clearly something changed in the disk and something is more untolerant in the
> internal drive.
> 
> Thanks in advance for any knowledge you can throw to me about this.
> 
> Bill
> 

 The 'ticking' sound is most probably caused by the disk drive spindle pin
 failing to catch properly on the diskette's drive hub slot. Check for 
 foreign material in or on the diskette's metal hub and make sure the 
 diskette media turns freely. I've also seen an occasional diskette where the
 drive slot on the hub is not to spec and will cause the intermitant problems.

=============================================================================
   Rick Sterling             COMMODORE AMIGA TEST ENGINEERING
  // /_ |\/||/_ /_           UUCP  ...{allegra,ihnp4,rutgers}!cbmvax!sterling 
\X/ /  \|  ||\//  \          PHONE 215-431-9275
=============================================================================
    Everybody likes hard work ... especially when THEY'RE paying for it.
=============================================================================

 
 

lishka@uwslh.UUCP (Fish-Guts) (06/10/88)

In article <4388@gryphon.CTS.COM> bilbo@pnet02.cts.com (Bill Daggett) writes:
>Over the last 1.5 years I have had a rare internal drive problem.
>All of a sudden a disk that has worked FINE when put into the internal drive
>(df0:) will make a "tick-like" sound at the rate of the disk speed (which I
>think is 300 rpm or so) and fail to WORK at all.  Info gives "Unreadable disk"
>and trying Dir gives the requester "Not a DOS disk" or some such.

    You're not going to believe the explanation and resulting fix, but
I swear on my honor that this worked for me.  First a little
background.  I bought my a1000 from a friend, and noticed that my
Workbench disk (about 1.5yrs old) would have the same "clicking"
sound.  This sound is much as you described it: the disk drive would
whirr up to speed accompanied by a "click-click-click-click...".  This
was happening only occasionally at first, but when it did happen the
drive would fail to read my disk properly, and then sometimes
requesters would pop up to inform me that the disk was corrupt and
that I should get DiskDoctor to work on the damned thing. 

     Now, I figured "HEY! This here workbench disk is not a very good
brand and it is old; must just be the disk that is causing the problem."
So I recopied it, and all was fine and dandy; no other disks were
giving me grief.

     Until the day I decided that my machine needed a cleaning (our
cat was shedding...you also wouldn't believe the amount of cat hair
and fuzz I pulled out of the keyboard and disk drives!).  After I put
the machine back together, I found that good ol' df0: was making
clicking noises with *every* disk, and that it was failing to read
even my Kickstart disk about 50% of the time (recall that all other
disks were fine before).  "Oh no!," I thought, "My Amiga internal
drive is messed up!"  Which was a reasonable explanation, given that
the machine was one of the earlier models and underwent fairly heavy
use from my friend. 

     Now, I am the curious type who *loves* to take apart mechanical
items, broken or otherwise.  So I pulled out my tools and decided to
check what was broken on the disk drive.  I pulled off the front panel
of the computer (after opening the entire machine up), and to my
surprise I discovered that the problem had disappeared!  df0: was now
working fine after the plastic front panel had been removed.  Now I
was really bewildered.  

     To make a long story a wee bit shorter, after about a
half-an-hour of close inspection of both should-be-broken df0: and
working-fine df1:, I discovered that the little plastic knob that fits
on the eject button of df0: was not being allowed to travel out as far
as it should.  This was caused by a depression in the front plastic
panel (where the knob set into, around the hole for the knob) being
the wrong size, and part of the plastic knob was rubbing on the edge
of the hole.  The end result was that the knob was not popping out as
far as it should, and therefore the "clamping" procedure that the
drive goes through when a disk is inserted was not clamping the disk
down hard enough, allowing for some play (i.e. up-and-down movement of
the disk could be noticed even when the front panel was on). 

     The fix: using an X-acto knife and a couple small files I carved
the edges of the depression so they would be larger.  Then I gingerly
filed down the plastic knob, making sure that there was enough plastic
to still maintain the structural integrity of the beast.  After a few
tries, I had filed and cut enough and the knob was able to travel out
as far as it should.  I put the whole machine back together and
*VOILA* everything has worked fine for several months now.  Pretty
funky. 

     Your problem sounds a lot like this one.  I would investigate
further and see if the improperly cut depression is indeed the cause
of all of this.  If it is, the only skills you need to repair it are
a) the ability to open up your a1000 (not too hard) and b) the ability
to carve away plastic.  Something that can be done on a Sunday
morning!  (Actually, that is the day I did it myself).

>When this disk is used in the external drive (df1:) it spins up nice and quiet 
>and works fine.  Further more, another disk placed in the internal drive works 
>fine too.  So, I suspect some dimensional change has occurred on the affected 
>disk and that I have a dimensional difference somewhere in my floppy drives 
>that amounts to this problem.  The "ticking-like" sound probably slows the 
>disk speed or causes it to be erratic enough that nothing gets read.  I have 
>been unable to determine EXACTLY what is rubing.  Since the affected disks 
>work fine in my other drive and other disks work fine in the internal drive I 
>put the internal drive at fault somehow.
>

     I am not sure where the dimensional changes came from on yours or
my machine.  I would suspect that this "problem" always existed, but
that as the drives got older, they were less tolerant of the problem.
In any event, the fix I applied solved the problem.

>The solution in the past (there have been about 3 previous disks that have 
>acted up this same way in the last 1.5 years) has been to copy the data from 
>the affected disk in the external drive to a good disk that works O.K. in the 
>internal drive and throw the affected disk away.  HOWEVER, this last time it 
>occurred on my Marble Madness disk which is copy protected and things aren't 
>so simple.  

     If it is like my problem, it will get to the point where all disks
begin to click in the drive.  Major bum-out ;-)

>Does anyone identify with this problem??  BTW, the drives are identical
>Matsushita JU-363-03 drives.  Is there something I can "tweek" in the affected 
>drive to make it more forgiving??  

     I think my drives are of the Panasonic variety (which may be the
same as the Matsushita).  I could be wrong.

>Once the "tick-like" sound develops it does not mysteriously disappear.  
>Clearly something changed in the disk and something is more untolerant in the 
>internal drive.  

     The difference between the two drives is that the plastic front
panel on the external drive doesn't have the same problem with the
depression interfering with the knob.

>Thanks in advance for any knowledge you can throw to me about this.  

     I'm always happy to be of some assistance.  Fell free to email me
(or reply via netnews if the path to my machine doesn't work) for more
information or questions.

>Bill 

						-Chris

-- 
				   ----  ----
Chris Lishka                       Wisconsin State Lab of Hygiene (608)262-1617
	      lishka@uwslh.uucp  OR  lishka%uwslh.uucp@cs.wisc.edu
	  OR  ...!{rutgers | ucbvax | ihnp4 | ...}!uwvax!uwslh!lishka
				   ----  ----
"...Just because someone is shy and gets straight A's does not mean they won't
put wads of gum in your arm pits."
                          - Lynda Barry, "Ernie Pook's Commeek: Gum of Mystery"

gay%CLSEPF51.BITNET@cunyvm.cuny.edu (David Gay) (06/10/88)

Yes, I have the same problem, except that the drives are reversed (the external
one causes trouble). I even had a batch of disks (SKC) which would develop a
read/write error if written to on the external drive (they read fine). Very
inconvenient ! I even took the drive apart (my warranty expired a long time
ago), but I couldn't see a single thing which could be adjusted ... I just
live with the problem.

David Gay
GAY@CLSEPF51.bitnet

Glorf !

jmpiazza@sunybcs.uucp (Joseph M. Piazza) (06/11/88)

In article <3985@cbmvax.UUCP> steveb@cbmvax.UUCP (Steve Beats) writes:
>In article <4388@gryphon.CTS.COM> bilbo@pnet02.cts.com (Bill Daggett) writes:
>>Over the last 1.5 years I have had a rare internal drive problem.
>>All of a sudden a disk that has worked FINE when put into the internal drive
>>(df0:) will make a "tick-like" sound at the rate of the disk speed (which I
>>think is 300 rpm or so) and fail to WORK at all.  Info gives "Unreadable disk"
>>and trying Dir gives the requester "Not a DOS disk" or some such.
>>
>>Thanks in advance for any knowledge you can throw to me about this.
>>
>This is not a flippant answer!  Believe it or not, I have found the giving
>the offending disk a good solid heft in the direction of the nearest wall
>generally makes the problem go away.  I did it out of frustration one day
>and the disk worked when I tried it again.  This has since happened on three
>other occasions and the "wall trick" fixed things up.

	I've experiences such a problem and similar, though less violent,
solution.  I've had a few disks that seem to have a misalignment of the
floppy part of the floppy as if it didn't want to spin.  Jockying this
floppette about freed it and allowed it to work with no other problems.
This happened on a Mac SE as well as me Amiga.

Flip side,

	joe piazza

--- Cogito ergo equus sum.

CS Dept. SUNY at Buffalo 14260

UUCP: ..!{ames,boulder,decvax,rutgers}!sunybcs!jmpiazza		GEnie: jmpiazza
BITNET: jmpiazza@sunybcs.BITNET		Internet: jmpiazza@cs.Buffalo.edu

bilbo@pnet02.cts.com (Bill Daggett) (06/11/88)

steveb@cbmvax.UUCP (Steve Beats) writes:
>In article <4388@gryphon.CTS.COM> bilbo@pnet02.cts.com (Bill Daggett) writes:
>>Over the last 1.5 years I have had a rare internal drive problem.
>>All of a sudden a disk that has worked FINE when put into the internal drive
>>(df0:) will make a "tick-like" sound at the rate of the disk speed (which I
>>think is 300 rpm or so) and fail to WORK at all.  Info gives "Unreadable disk"
>>and trying Dir gives the requester "Not a DOS disk" or some such.
>>
>>Thanks in advance for any knowledge you can throw to me about this.
>>
>This is not a flippant answer!  Believe it or not, I have found the giving
>the offending disk a good solid heft in the direction of the nearest wall
>generally makes the problem go away.  I did it out of frustration one day
>and the disk worked when I tried it again.  This has since happened on three
>other occasions and the "wall trick" fixed things up.
>
>	Steve
>
>PS.  I accept no responsibility for damaged wallpaper or pictures :-)

Steve, I almost believe you, except I haven't thrown the disk yet.  :-)
I threw one once and broke it thus I never tried that again and never had a
chance to realize the fix.

I am repeating my original message to see if ANYONE else has anything to add
to this?  What exactly has happened inside the disk to cause this and why
would throwing the disk against a wall (a very hard rap) fix it?

Excuse me, I've got a disk to throw.

Bill

UUCP: {ihnp4!scgvaxd!cadovax rutgers!marque}!gryphon!pnet02!bilbo
INET: bilbo@pnet02.cts.com
* Sometimes The Dragon Wins! * Still looking for the best Amiga BBS
software to resurrect Bilbo's Hideaway on - but not holding breath!

bilbo@pnet02.cts.com (Bill Daggett) (06/12/88)

sterling@cbmvax.UUCP (Rick Sterling QA) writes:
>In article <4388@gryphon.CTS.COM> bilbo@pnet02.cts.com (Bill Daggett) writes:
>> Over the last 1.5 years I have had a rare internal drive problem.
>> All of a sudden a disk that has worked FINE when put into the internal drive
>> (df0:) will make a "tick-like" sound at the rate of the disk speed (which I
>> think is 300 rpm or so) and fail to WORK at all.  Info gives "Unreadable disk"
>> and trying Dir gives the requester "Not a DOS disk" or some such.
>> 
>> When this disk is used in the external drive (df1:) it spins up nice and quiet
>> and works fine.  Further more, another disk placed in the internal drive works
>> fine too.  So, I suspect some dimensional change has occurred on the affected
>> disk and that I have a dimensional difference somewhere in my floppy drives
>> that amounts to this problem.  The "ticking-like" sound probably slows the
>> disk speed or causes it to be erratic enough that nothing gets read.  I have
>> been unable to determine EXACTLY what is rubing.  Since the affected disks
>> work fine in my other drive and other disks work fine in the internal drive I
>> put the internal drive at fault somehow.
>> 
>> The solution in the past (there have been about 3 previous disks that have
>> acted up this same way in the last 1.5 years) has been to copy the data from
>> the affected disk in the external drive to a good disk that works O.K. in the
>> internal drive and throw the affected disk away.  HOWEVER, this last time it
>> occurred on my Marble Madness disk which is copy protected and things aren't
>> so simple.
>> 
>> Does anyone identify with this problem??  BTW, the drives are identical
>> Matsushita JU-363-03 drives.  Is there something I can "tweek" in the affected
>> drive to make it more forgiving??
>> 
>> Once the "tick-like" sound develops it does not mysteriously disappear. 
>> Clearly something changed in the disk and something is more untolerant in the
>> internal drive.
>> 
>> Thanks in advance for any knowledge you can throw to me about this.
>> 
>> Bill
>> 
>
> The 'ticking' sound is most probably caused by the disk drive spindle pin
> failing to catch properly on the diskette's drive hub slot. Check for 
> foreign material in or on the diskette's metal hub and make sure the 
> diskette media turns freely. I've also seen an occasional diskette where the
> drive slot on the hub is not to spec and will cause the intermitant problems.
>
>=============================================================================
>   Rick Sterling             COMMODORE AMIGA TEST ENGINEERING
>  // /_ |\/||/_ /_           UUCP  ...{allegra,ihnp4,rutgers}!cbmvax!sterling 
>\X/ /  \|  ||\//  \          PHONE 215-431-9275
>=============================================================================
>    Everybody likes hard work ... especially when THEY'RE paying for it.
>=============================================================================
>
> 
> 

This isn't intermittant.  The disk has worked fine for several months, then
all of a sudden starts making this short rubbing sound at about the rate of
the disk speed.  And in each of the 3 cases I have experienced NONE have ever
started working right again.  The spindle is clean.  The disk turns very free
and is comparable to other disks that work fine.  The rubbing sound I think is
enough to drive the disk speed down and that is why it fails to read properly.
Since this is continuous NOTHING gets read properly and all the computer knows
is that there is a disk there.

I played a game of Marble Madness, stuck the disk in my shirt pocket and went
off to a User Meeting (WAUG), didn't bump into anything, came home and
attempted to boot it up for a nightcap game - nothing.  I recognized the sound
immediately from the 2 previous times.

Is it possible that my body heat warped the media slightly?  Outrageous
thought isn't it?  Now if a fox held the disk that might melt it!

Hmmm...  BTW, I tossed the disk a number of times against the wall, floor,
ceiling, etc. all to no avail.  The shutter came off and I tried booting
without it but there was no change so the shutter nor the shutter spring gets
no blame.  AND, I can QuickNibble (God bless there being ways to defeat copy
protection for personal archive) would make a nice copy from df1: to a blank
disk in df0:... so there are two differences here.  Something changed
physically on the disk and there is some physical difference between my two
drives.

I appreciate the effort you are taking to try and resolve this.  In the end I
will of course send the disk back to Electronic Arts, pay whatever the
outrageous going fee is, and be done with it - unless something simple is
discovered here.

Bill

UUCP: {ihnp4!scgvaxd!cadovax rutgers!marque}!gryphon!pnet02!bilbo
INET: bilbo@pnet02.cts.com
* Sometimes The Dragon Wins! * Still looking for the best Amiga BBS
software to resurrect Bilbo's Hideaway on - but not holding breath!