[comp.sys.amiga] Evils Of Mail Order

dmg@ssc-vax.UUCP (David Geary) (06/16/88)

    I have seen many postings about mail-order run through this group.

    Here's the bottom line:

    1)  Mail order is cheaper than your local dealer - sometimes
        substantially so.

    2)  For 1) above, you pay the following price:

	a)  Expect to be lied to about:

	    1)  Price.
	    2)  Availability.
	    3)  Time of delivery.
        
	b)  Expect them to screw up your Charge Card billing at least
	    once per transaction.

        c)  Expect them to be virtually impossible to get to over the
	    phone.

  
    Final analysis:

    if( advantages of 1) outweigh disadvantages of 2) )
      Use Mail Order
    else
      GoTo Dealer


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~	"...You can't always get what you want..."	~
~			Rolling Stones			~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-- 
***********************************************************
* David Geary, Boeing Aerospace Co., Seattle, WA 	  *
* I disclaim all disclaimers....			  *
***********************************************************

gaspar@almsa-1.arpa (Al Gaspar) (06/17/88)

>     I have seen many postings about mail-order run through this group.
> 
>     Here's the bottom line:
> 
>     1)  Mail order is cheaper than your local dealer - sometimes
>         substantially so.

    There is also selection to be considered.  Some people may have
    an Amiga dealer near them with hundreds of software titles and
    dozens of third party peripherals and add ons, but I sure don't.
    The only way I can get most packages is to order them by mail.
    Around here anyway the software stores such as Babbages, Software
    to Go, and Egghead Software either no longer carry Amiga
    software or never did (Egghead).  (My wife wonders, what kind of
    computer is this that nobody carries ANYTHING for).  The Amiga
    dealers are more interested in selling hardware than software,
    and their shelves show it.  The same problems exist, though, for
    hardware.  If I want a memory expansion from someone other than
    Commodore or I want a hard disk, I have to go mailorder to get
    any kind of decent selection.  The local dealers tend to only
    carry one brand of any hardware item other than printers; so,
    its luck if they happen to carry the brand and model that I want.
    (This, of course, really isn't the dealers' fault; high volume
    begets selection, and they don't have high volume.)

> 
>     2)  For 1) above, you pay the following price:
> 
> 	a)  Expect to be lied to about:
> 
> 	    1)  Price.
> 	    2)  Availability.
> 	    3)  Time of delivery.

    I just ordered a software package from Go Amigo and had no
    problems with any of the above items.  I realize that other
    people have not been so fortunate, but neither do I think that
    my case is unique.  My dealer did not have the package at all!  

> 	b)  Expect them to screw up your Charge Card billing at least
> 	    once per transaction.

    I don't know about this yet :-).

>        c)  Expect them to be virtually impossible to get to over the
> 	    phone.
 
    I called two companies before placing my order and had no trouble
    getting through.

  
>    Final analysis:
>
>    if( advantages of 1) outweigh disadvantages of 2) )
>      Use Mail Order
>    else
>      GoTo Dealer

    if ((only want games) && (don't care about selection))
	dealer();
    if (you really want a specific product)
	mailorder();

    Seriously, there are times that I would be happy to pay a
    few extra bucks and buy from a dealer.  It is kind of nice
    to look at a package before you buy it (even if all you can
    look at is the cover :-).  However, when they don't even
    carry the product, the point is moot.

Cheers--

Al

-- 
Al Gaspar	<gaspar@almsa-1.arpa>
USAMC CSDA, ATTN:  AMXAL-OW, Box 1578, St. Louis, MO  63188-1578
COMMERCIAL:  (314) 263-5118	AUTOVON:  693-5118
uunet.uu.net!almsa-1.arpa!gaspar

elg@killer.UUCP (Eric Green) (06/20/88)

in article <2009@ssc-vax.UUCP>, dmg@ssc-vax.UUCP (David Geary) says:
>     Final analysis:
> 
>     if( advantages of 1) outweigh disadvantages of 2) )
>       Use Mail Order
>     else
>       GoTo Dealer

Note that a large number of people do not have the option of GoTo Dealer,
simply because there isn't a whole helluva lot of Amiga dealers out there. In
general, unless you live in a moderately sized urban area (population >
100,000), you have no choice but mail order. For example, there's only three
cities here in the state of Louisiana that could be considered "moderately
sized", the biggest of which is New Orleans with 500,000 people.

There ARE a few Amiga dealers in smaller cities, of course, but not in most of
them.  

--
Eric Lee Green    ..!{ames,decwrl,mit-eddie,osu-cis}!killer!elg
          Snail Mail P.O. Box 92191 Lafayette, LA 70509              
"Is a dream a lie if it don't come true, or is it something worse?"

mclek@dcatla.UUCP (Larry E. Kollar) (06/21/88)

In article <3039@louie.udel.EDU> gaspar@almsa-1.arpa (Al Gaspar) writes:
>
>    ....Some people may have
>    an Amiga dealer near them with hundreds of software titles and
>    dozens of third party peripherals and add ons, but I sure don't.

Doesn't sound like you have a decent dealer in your area.  The one I frequent
orders anything he doesn't have in stock, and discounts the prices somewhat.
Most of his Amiga selection is actually software; his hardware selection
consists of the 500 & 2000, a 512K board for the 500, add-on floppies, and the
Bridge card.  However, he can and will order anything else (and it usually
arrives within two days due to dealing with large distributors).

People, I hear you complaining about the great dearth of selection of Amiga
products at local dealers.  Most of you mail-order *everything*; thus, the
dealers see no demand for Amiga products.  So they don't carry them, and the
cycle repeats itself.  It's the same way everywhere I've been.

This is something I can see local user groups doing for the community:  invite
the local dealers to a meeting some time, and SHOW them how many potential
customers they have!  This cuts both ways, of course:  if they start carrying
products, someone has to buy them.  Many dealers give price breaks to members
of user groups -- an incentive to get people to join.  Sure, dealers can be
bozos -- but they can smell money to be made (or lost).  They tend not to take
chances cheating people when they can lose 80 customers real quick.

	Larry Kollar	...!gatech!dcatla!mclek