rlcarr@athena.mit.edu (Rich Carreiro) (12/15/88)
Following is the LaTeX source (because I am too lazy to strip the commands out) of a letter I am mailing to Cinemaware Corporation after buying TV SPORTS: FOOTBALL. With the current discussion on copy-protection and piracy going on, and with regards to my feelings on this program, I have decided to post it here. Note that none of the copy protection schemes (nor the existence of CP) were mentioned anywhere on the box. Also, the license agreement is printed in really small type in the bottom corner of the back side of the box. Thank you. Richard L. Carreiro P.S. No flames on my TeXnique - I am a beginner 8-) ARPA: rlcarr@athena.mit.edu UUCP: {wherever}!mit-eddie!mit-athena!rlcarr BITNET: rlcarr%athena.mit.edu@MITVMA.mit.edu \documentstyle[12pt]{letter} \address{Richard L. Carreiro\\ 410 Memorial Drive\\ Cambridge, MA 02139} \signature{Richard L. Carreiro\\ (617) 225-8205} \begin{document} \begin{letter}{Mr. Robert Jacob\\ Ms. Phyllis Jacob\\ Cinemaware Corporation\\ 4165 Thousand Oaks Boulevard\\ Westlake Village, CA 91362} \opening{Dear Mr. and Ms. Jacob,} I am writing this letter in response to my purchase of {\em TV Sports: Football} for the Amiga personal computer. I have written to you because you are listed as ``Executive Producers'' in the program's credits. A copy of this letter is being sent to Cinemaware Customer Service as well. I write you this letter both in praise and anger. Praise because {\em TV Sports: Football} is fantastically done, both aurally and visually. I am quite impressed. I write in anger because you destroyed your game's promise by saddling it with brain-dead implementation and reprehensible copy-protection. In it's current form, the game must be booted off the orignal disk, {\em for the entire boot sequence}. This is horrible. What happens if the disk develops an error? No replacement policies are mentioned in any of the instruction manuals. At the very least you could have used a manual-based protection scheme, enabling users to make backups. Forcing a boot off the orignal disk shows a severe lack of judgement. Sadly, the destruction of a fine game does not end there. You require a reboot to exit after practice, an exhibition game, or a league game. This is unacceptable. Not only do you force users to boot from an irreplaceable disk, but you require a reboot after every non-trivial use. Finally, the program accesses the disks far too often. Why do you write for a minimum system only? Would it be so horrible to sense extra emeory and take advantage of it? I cannot understand the utter collapse of common sense you have demonstrated by releasing this product. How can you allow such a tragedy? I, for one, will never buy another product from Cinemaware as long as it persists in engaging in such user-hostile tactics. Also, I will, to the best of my ability, on CompuServe, PLink, GEnie, USENET, and local BBS's, recommend that people not purchase {\em TV Sports: Football} or any of your products. While this may not make any difference, I can at least rest peacefully in the knowledge that I have fought the spread of user-hostile programs in some way. Corporate mentality being what it is, I do not expect any answer from Cinemaware, but hopefully you will at least think about some of what I have to say. I also predict that I will not be alone. As more people see the reprehensible features of this program, I predict you will receive more letters of this type. Despite the apparent conclusions that Cinemaware has made by releasing this program, all users are not stupid. You and your ilk will not be able to act so callously indefinitely. \closing{Sincerely,} \cc{Cinemaware Customer Service} \end{letter} \end{document} ******************************************************************************* * Rich Carreiro "MIT isn't Hell. It's where you go when * * rlcarr@athena.mit.edu you've been bad in Hell." - Anon. * *******************************************************************************