detert@lognet2.arpa (CMS David K. Detert) (01/11/89)
Just for the record, I ALWAYS send m~{ registration ca9{d in as soona s I
buy a product. Someone earlier indicated that 50% of the battle getting upgrades
was sending those in. Well, I purchase OnLine! 2.01 , sent in my card and
there were upgrades to 2.10 and 2.11 (as far as I know) and I never
heard from them. Today, I get a notice for Online! Platinum. It
seems when the upgrade costs a mere 34.95 they are more than happy to send
notices. Of course, sucker that I am, I bit, but that isn't the point,
is it???????
Cheers, Dave
CMSgt Dave Detert ARPANet: detert<at>lognet2.arpapapa@pollux.usc.edu (Marco Papa) (01/11/89)
In article <6483@louie.udel.EDU> detert@lognet2.arpa (CMS David K. Detert) writes: | |Just for the record, I ALWAYS send my registration card in as soona s I |buy a product. Someone earlier indicated that 50% of the battle getting upgrades |was sending those in. Well, I purchase OnLine! 2.01 , sent in my card and |there were upgrades to 2.10 and 2.11 (as far as I know) and I never |heard from them. Today, I get a notice for Online! Platinum. It |seems when the upgrade costs a mere 34.95 they are more than happy to send |notices. I just found out from OXXI, my publisher, that OXXI will now charge a small fee for A-Talk III upgades. This is quoted from their latest OXXI Update newsletter: "A-Talk III Updates Those who have release 1.0, or 1.0c of A-Talk III can obtain the latest disk by sending in their original disk to be copied for a $5 charge. If they choose not to send in the disk, the charge for the latest disk is $8. This is to cover the cost of duplication of the disk, handling and shipping." OXXI was indeed sending out updates for free. Unfortunately I updated the software 4 times in 3 months, and they just can't afford the extra expense. Sorry about that :-) -- Marco Papa 'Doc' -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= uucp:...!pollux!papa BIX:papa ARPAnet:pollux!papa@oberon.usc.edu "There's Alpha, Beta, Gamma and Diga!" -- Leo Schwab [quoting Rick Unland] -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
mjackso@hubcap.UUCP (Michael W Jackson) (01/11/89)
As "whoever it was" said in posting "whatever" concerning Online!
from Micro Systems Software of Boxa Raton, FL:
I have been a commercial software developer for the Amiga since
the beginning (AmigaDOS EXPRESS, for example). Way back then, I
bought Online v1.0 from MSS. It was advertised to offer VT100
support. Well, it had major bugs and NO VT100 support when I received it.
I heard through others that v1.2 fixed this. I called MSS. Their respons
was that I "could send some money and get an upgrade". I politely (well
maybe not that politely) informed them that if they didn't upgrade
me free, then they had fraudulently sold me the first version.
They sent the upgrade (v1.2). Their whole attitude seemed pretty sleazy.
BTW, I NEVER HEARD FROM THEM AGAIN. i.e. no mailings about upgrades, nothing!
Real jerks!@%@&!
I just wanted to post this because it seems that they are still
doing the same sleazy business. It's a real shame that businesses
like these do so well. I just hope that this will help someone feel
better when they get shafted this way.
[:-) Tom Boyer, Omega Star Software (-:]
Please don't reply directly to this email address about this. He's
been really nice to let me post a couple of things.