[comp.sys.amiga] Summary of Survey Results

carson@titan.rice.edu (Jim Carson) (01/27/89)

A while back I posted a survey of the Amiga user community on the net.
What follows is a summary of the over 30 replies I received.  Thanks
to all of those who responded.

			-- Jim Carson
			   carson@titan.rice.edu

**********************************************************************
I BACKGROUND
a. How experienced do you consider yourself with the Amiga?

   EXPERIENCE:				
   Very -- wrote popular software   6    had amiga > 2 years 10
   Fair amount of programming.      4    had amiga > 1 year  4
   Some Programming		    5    had amiga < 1 year  2
   No programming on Amiga	   10    did not say         10

b. What kind of hardware do you have? (Some people had more than one system)

    Machines:
    A1000     17 	A/B2000   9     A500      7

    Peripherals:
    External Memory      18                 Extra Floppy	 14 	
    Modem		 11 		    Hard Disk            10
    Printer		 10 		    Accelerator board	 3
    Sound/MIDI interface 3 		    Clock Card		 2
    Sidecar		 2 	 	    Digitizer		 1
    Ethernet Interface   1
    
    c. How much do you use your Amiga? (Some people said "lots", which
       I took to mean 2 - 4 hours/day)
          > 4   hours a day    10
          2 - 4 hours/day       6
	  1 - 2 hours/day	4
	  < 1   hour/day	1

    d. What are your favorite kinds of programs (games, utilities, etc)?
	  Games			  13
	  Utilities		   9
	  Compilers/Program Lang   8
	  Telecommunication	   6
	  Music			   5
	  Demos			   4
	  Editors	    	   3

**********************************************************************
II. HARDWARE
a. Hard Drive/Card 
    Controllers:
       WEDGE 1000; WEDGE 500 ($175-$200) - very good
       Bear Products			 - good ($120 w/o chips)
       Commodore 2090; C.Ltd.; Overdrive;- okay
       Microbotics HardFrame
       Startime	  		  	 - Bad performance

    Drives:
       Miniscribe; Seagate ST157N, ST277N - okay
       Quantum; Rodime; Supra SCSI; GVP Impact; CDC Wren - good

b. Other Permanent Storage (Tape, CD, etc)

    SCSI tape is nice for backup.  R/W opticals are great for animation 
    (650MB Sony).

c. Modem
	Supra 2400			  - Great ($150 for 2400, $70 for 1200)
	Hayes 				  - Nice, but expensive.
        Trailblazer T2000+; Ventel MD212  - good
	Courier 2400;  BytCOM 212AD;	  - okay
	Bizcomm Intellimodem EXT; Avatex
	1680				  - adequate (incompatible w/software)

d. Midi interfaces
        ECE MIDI interface, connected to an Ensoniq Mirage keyboard.  
        Golden Hawk MIDI Gold MIDI interface.  - Nice little box, does the job

f. External Disk Drives

	A1010. (3.5")        - okay
	A1020  (5.25")       - slow, but good for transferring ibm <-> amiga
        California Access    - good
        Byte by Byte PAL Jr. - nice, but obsolete.  Company sucks.

g. Printer

    Great:
       Epson LQ-800.  Nice, but not as good as an Imagewriter on a Mac
       C.Itoh C310-xp      - Fast (300cps), Very nice NLQ
       Panasonic KX-P1090i - Very nice NLQ ($200)

    Ok:
       Epson LX-800 - cheap, quick with 1.3 drivers, graphics 
       Howtek PixelMaster color inkjet
       IBM Colorjet
       Okidata 82A w/Rainbow Tech firmware upgrade 
       Mannesman-Tally Spirit-80 - Excellent printer 5 years ago, good company.

    Marginal quality:
       Okimate 20    - cheap printer
       Star SG-10    - cheap printer
       Epson FX-286  - slow.  paper jams incessantly.  ugly NLQ.
       Citizen msp10 - slow.  problems with proportional print & tabs.

h. Monitor

	Sony KV1311   - very good
	C-A 1080      - good
	C-A 2002      - good
	NEC Multisync - good
	Thompson 4120 - good 
	C-A 1084      - okay, but crackles
	C1702 [modified] - adequate

i. Memory Expansion

       INSIDER board (1MB + RT Clock) - great
       Spirit, A501    - good
       Starboard 2-meg - good
       Orphan 4-meg    - no recommendations

j. other 
       Joystick/mouse switch is helpful. 
       A-time clock - not recommended
       TimeSaver:  Kludgy, incompatible with a surprising amount of software.

**********************************************************************
III SOFTWARE
a. Applications (Word Processors, Spreadsheets, Compilers, etc)
   WORD PROCESSORS/EDITORS:
       excellence! ($185)
       Manx Z editor.
       ProWrite - Good for novices 
       Publisher Plus, fills in Write & File's gaps, pretty good overall ($65)
       Scribble! - OK as a first word processor but lacks some features.
       Softwood's Write & File - somewhat buggy but full of features ($65)
       TeX - Beautiful implementation of TeX for a GREAT price. 
       TxED Plus - Good.  Very easy to use.
       Uedit -  "The ultimate."  Programmable text editor, fast configurable, 
            with (optional) spelling checker, ARexx interface.  
       Word Perfect - Somewhat sluggish, but lots of formatting features.

   COMPILERS:
       JForth - good
       Lattice C 5.0
       Manx C 3.60 with SDB - Excellent
       MetaCompost assem - fair to bad
       TDI Modula-2 - Lots of complaints about this one.  Called "the worst
	   investment of $200..."

   MISCELLANEOUS:
       ARexx - Great idea!
       ATalk III - okay
       Diga! - Lots of potential, though the current version is buggy and
            there doesn't seem to be an update in sight.
       DBWrender 1.0 - used to make Tychoid, winner of the "Best Graphics" 
            category at the 1988 Killer Demo Contest.
       Deluxe Paint II - good
       DMCS - good for scoring songs on a synthesizer attached via MIDI.
       Galileo - Great!
       Handshake 2.12a   - a great VT52,102,220 terminal program.  (shareware)
       Ispell2 - PD spelling checker 
       MSS Online!  - nice, but kermit xfers don't work.
       OnLine 2.0 - okay
       PowerWindows - Excellent for making gadgets, menus, windows. ($60).
       Sculpt-Animate 3D - Slow but powerful raytracing & animation ($150)
       SoundScape 1.4 & Utilities

b. ENTERTAINMENT (Arcade games, adventure games, screen hacks, etc)
       Arctic Fox  - Not as good as the AT version.
       Bard's Tale - A cute and addictive game.
       Boulder Dash - nicely done
       Crystal Hammer - okay
       Dungeon Master - Great (despite it taking over the machine)
       Earl Weaver Baseball - Excellent.
       Empire - very good
       F/A 18 - Great
       Ferarri Formula One - okay
       Hack - great pd game
       Halley Project - crippleware
       Interceptor
       Infocom titles [over 10] - very good
       Jet - good
       Leisure Suit Larry (pseudo-crippleware)
       Portal (mega-crippleware... avoid at all costs!)
       Larn (freeware; superior programming)
       Marble Madness
       Mean 18 - okay, graphics leave much to be desired.
       NetHack (freeware; very good)
       Obliterator - good value
       Phantasie I & III - a little buggy, but good
       Rockford - fair.  It would be better if it had about 4x the levels
       Reach For the Stars - good.
       Scrabble - okay
       Shanghai - good
       Sword of Sodan - good.
       Three Stooges (nyuk nyuk nyuk) - okay 
       Tracers - "most playable game available" (according to the author :-)
       TV Sports Football - Excellent.
       Ultima II & IV - Okay.  They pale next to Dungeon Master.
       VYPER -- great arcade style shoot-em-up
       Winnie the Pooh (for the kids) - okay

c. Utilities (floppy accelerators, screen savers, etc)
       Great:
           Anything by Matt Dillon	Hotkey
	   Arc 				PopCLI
	   Blank           		Sectorama
           Browser 			SetBeep
           ConMan 			SnipIt
           Dave Wecker's Vt100 emulator VirusX	
           FACC II 			WKeys 
           FastFonts 			WShell
           GOMF 			Zoo

**********************************************************************
IV VENDORS (portions taken from replies)

      Abel - I had a *BAD* experience with Abel Supply.  They got me my order 
      but it was months (yes I said, "months") after I ordered it.  That was 
      the only order I placed at Abel.

      Briwall - They handle software for other machines besides the Amiga,
      so I had to explain "GOMF" to the person on the phone.
      All pieces came separately, still haven't gotten GOMF after a month. But
      the prices are pretty good. To their credit, they did not bill my Visa 
      account until the individual items went out the door.
              - Good prices and quick response.

      C.Ltd - very helpful when I messed up my HD.

      Compunik (L.A.) : Have the latest wares & every type of prgs. Honest service. 

      Computability - The guy on the phone had an Amiga, and was very familier 
      with the products avalilable. He checked the availability of the software 
      without me asking, and had me repeat the order to make sure he got it 
      right. That demonstrates alot of care, and I expect to be dealing with 
      them again.

      Computer Mail Order - No significant problems.
                          - Prompt delivery, low price for A2000
        		  - I bought my 2000 and printer from Computer Mail 
      Order.  Service was good, the prices were not.  The folks I dealt with knew 
      nothing about the Amiga, but they are good at processing orders.  I had my 
      machine within days of closing the deal.

      Creative Computers (in Los Angeles) is a good mail order company

      Gamemanship (South Coast Plaza Mall in Westminster, CA) - a plethora of 
      the latest games.  A place to go at least once a month. 

      Go Amigo - No significant problems.
               - Good prices and quick response.

      HT Electronics (Silicon Valley area) is really good. 

      Interstel - good support for software

      LightSpeed - My favorite.  Their prices are okay, but its that fact that 
      they seem to know something about the Amiga, that keeps me coming back.

      Lyco - No significant problems.

      Mac/PC Connection.  (no Amiga specific products) great reputation, great prices.

      Microbotics (Texas) - Good.  
                  - never did do much to get that startime working.

      Pacific Peripherals - The guy I talked to seem to know something about 
      the hardware and software, but not about technical support.  Not too 
      good with people.   I haven't seen any software updates arrive in my 
      mailbox.  Though I did get an update from a network acquaintance who 
      was leaning on the PP tech staff.

      Safe Harbor (WI) - a small but dedicated (and reasonably priced) mail 
      order firm.  Great service, great prices, 800-number for ordering and a
      PC-Pursuitable free BBS.  Highly recommended.

      Software Etc . (L.A.) : usually try to be smart but know squat about 
            what they are talking about = atitude problem .

      Software Supermarket.  Local shop, competitive prices -- 20% off list,
		very good product selection)

      SOS Computers (L.A.) : I hate the place . they just want your $$$

      TEVEX - good mail order outfit; good prices
	    - I've had good dealings with Tevex.

      The Memory Location (Wellesley, MA). They support only Commodore products,
            and have great inventory, and software prices that rival mail order.

      WordPerfect support is probably the best in the industry.  


SPECIFIC INDIVIDUALS (since, as we all know, not all people are shining 
examples to the world, nor even representative of their own company; 
these people _make_ the vendors worth patronizing)

	Dave Allen at RSI (makers of the WEDGE) - a level of support beyond
						  the normal bounds
	Troy Donahue at Spirit Tech. - very helpful in correcting my screwups
	Brian Groves at EarthRise MicroSystems (Columbus C-A dealer) -
					very knowledgable and helpful
	CATS (and all other C-A personnel on the 'net) - for *lots* of help

**********************************************************************
V.   Anything else you think is important

        I wish Commodore quality control was better.  (Trouble w/A500)

	Yes. I will never again buy badly-behaved software. If I can't run
	it from my workbench it goes back to the dealer.

	A personal opinion:  I hate anything that I cannot back up, and will do
	everything possible to avoid such software.  I like to keep my master
	diskettes in a nice safe place where I never touch them.

	Lots of awesome public-domain software, and I don't know where
	I'd be without comp.*.amiga.  Also, Amiga Transactor is a fine
	magazine.

**********************************************************************
Jim Carson                                    Department of Computer Science
carson@titan.rice.edu                         Rice University
.!{uw-beaver,husc6}!rice!titan!carson        Houston, TX 77252