david@ms.uky.edu (David Herron -- One of the vertebrae) (01/30/89)
It's interesting ... you guys have been discussing back & forth
about what you want out of a mail order dealer. But I've got an
entirely different problem here.
We've got a local dealer in Lexington who does a good job with
Commodore support, BUT is having a **** of a time getting support from
C=. This guy does all the things that one expects from a good dealer,
he'll work special deals, he lets people demo software, he knows the
computer though the knowledge is somewhat limited, and all the rest. I
really want to support this dealer, and I do buy things there from time
to time. BUT BUT BUT, he has this problem. I really want to get a
copy of WB 1.3 and a 2090A. He's had orders in with C= for a long time
to on those and other things. C= did deliver some of his order but not
anywhere near all of it. That was almost two months ago, since then?
NOTHING.
Sigh .. now both items weren't vital until I got a hard disk, but now
I have one and it's become vital.
You'd think that this dealer would be able to get these things within a
two month period. He did manage to help me out though. C= *did* send
him a 2000HD sometime recently. So, in order to sell me a 2090A he
took it out of the 2000HD. I have a xerox of the manual which came
with the 2000HD and a copy of the "ReInstall". I *think* between those
two there is enough information & software that I can set up my machine.
How do I get 1.3? Well, I've got a couple of friends who have 1.3,
I think I could arrange to be an off-site backup for their copy of
1.3 :-). But still I want to have proper manuals for the 2090A and
for WB1.3, and that's apparently going to take some doing.
I don't understand why this has to happen tho'.
This store is *the* major Commodore supplier in this section of the state.
There are other stores in town which carry C= stuff, but none with anywhere
near the selection that this store carries. This store does carry other
equipment, both Atari ST & PC clone stuff. I find it hard to decide which
is a sideline to which. However the Amiga stuff does get center stage
in the store as well as have the most shelf space. The other stuff has
been slowly diminishing over the last year.
Sigh.
--
<-- David Herron; an MMDF guy <david@ms.uky.edu>
<-- ska: David le casse\*' {rutgers,uunet}!ukma!david, david@UKMA.BITNET
<-- Now I know how Zonker felt when he graduated ...
<-- Stop! Wait! I didn't mean to!limonce@pilot.njin.net (Tom Limoncelli) (01/31/89)
*** flame on ***
In other news, a local dealer can't get 1.3 ROMs (for the past TWO
months!) and has been waiting for ALMOST TWO MONTHS for a replacement
drive for a A500 in for repair. The unit will not be under warranty
by the time the part comes in!
Grrrrr.
-Tom
--
Tom Limoncelli -- tlimonce@drunivac.Bitnet -- limonce@pilot.njin.net
Drew University -- Madison, NJ -- 201-408-5389
Standard ACM Regional Contest winner! See you at
Disclaim the nationals in Louisville, KY on Feb 21-23!
er.