disd@hubcap.clemson.edu (Gary Heffelfinger) (04/01/89)
I'm taking lots of deep breaths and am trying to resist the temptation
to flame Pacific Peripherals to a crisp. In their ad in the most recent
"Info" magazine they mention a little thing they call their "customer
support hotline." I've been running FFS for several months at a
low rate of speed because either their Overdrive hardware or the device
driver software is unable to keep up with FFS unbounded. I figured that I'd
suffered enough, and that I would give this "hotline" number a call.
What did I get, you ask? A fu*king answering machine. I knew that PP
is not the developer of either the hardware or the software, so I wasn't
all that amazed to be reaching the offices of someone other than PP.
But I was expecting a little more than an answering machine during
normal work hours. The ad states that the hours run from 7am to 6pm
PST, Mon - Fri. It is currently 3pm EST on Friday. Is it wrong of me
to expect a human to answer the "hotline" during work hours?
I guess next time I'll have to try after lunchtime PST. :-)
Anyone want to trade a slightly used Overdrive for a new Hardframe? :-(
Is there anyone out there running an Overdrive who is getting DISKPERF
read/write rates higher than 30K? (That's right kids, I said *30*, not
300.) On the same note, is there any Overdrive user who has no Mask parm
specified in his/her MountList, and has a MaxTransfer rate higher than 512?
Has any Overdrive user out there got a copy of the Overdrive.device that
is dated later than the end of January 89?
I'll be okay soon....
Gary
--
Gary R Heffelfinger - disd@hubcap.clemson.edu
"If it should become necessary to fight, could you arrange to find me
some rocks to throw at them?" W.T. Rikerjwright@atanasoff.cs.iastate.edu (Jim Wright) (04/02/89)
In article <4971@hubcap.clemson.edu> disd@hubcap.clemson.edu (Gary Heffelfinger) writes: | I'm taking lots of deep breaths and am trying to resist the temptation | to flame Pacific Peripherals to a crisp. In their ad in the most recent | "Info" magazine they mention a little thing they call their "customer | support hotline." [ flame of answering machine ] I've had good luck with P.P. and their support line. I didn't always get the answer I wanted, but they answered the line and were very courteous. I got some good help setting up the hard drive when I first got my 2000. My only flame is, when is that autoboot addon coming!?!? Gary, I'm getting preformance a *lot* better than you. Write me and we'll compare notes. Anybody else with an Overdrive join in. -- Jim Wright jwright@atanasoff.cs.iastate.edu