kelso@mimsy.UUCP (Stephen Kelley) (08/10/89)
This is actually a two pronged problem, both of which are going to
make sitting down difficult. (:-{
I bought an A2500 a month ago which has 1.3 roms & Gordo Agnus.
I had no problems until I turned it on the day before yesterday
(it had been off for a week while my "day job" took precedence).
The "green" signal was missing which turned my screen into a putrid
violet mess. I thought it was the monitor (actually hosed preferences
was my first thought) but I'm rather certain now that it isn't.
The signal "came back" in a kind of "shimmering" effect and everything
was fine the rest of the night. Then, last night I turned it on again
and it "shimmered" a few times with the green signal comimg and going
each time. Finally, the signal stayed & I left it on overnight &
checked it again this morning (it was ok). Any ideas about anything
I can do.
The 2nd pain in the arse is that I bought it mail order (*incredibly*
much worse is that I got it from Montgomery Grant (:-{{{{{ I'm
considering telling the bank to cancel the VISA charge & shipping
it back, but If the problem is no worse than a loose chip etc
I'd rather not fight w/ those jerks. I assumed that w/ ads in Byte
AmigaWorld, etc that they were at least somewhat reputable.
CBM folks please note: If I need warranty work done what should I
do? I wouldn't trust sending my machine back to MG. I never heard
about their sleazy if not illegal practices until after I bought
it from them. If it means anything, I bought an A1000 from you
directly (in 1985, no less) and traded up to an A2000 through a
local dealer. I went to MG because they *seemed* to have a special
on the machine I *really* wanted, the 2500.
--
Real: Stephen Kelley, Welch Library, Johns Hopkins Univ.
Internet: stevek@welch.jhu.eduhiggin@cbmvax.UUCP (Paul Higginbottom) (08/11/89)
In article <18983@mimsy.UUCP> kelso@mimsy.UUCP (Stephen Kelley) writes:
$[describes problem with A2500 where green component of display is
$intermittent]
I have seen this a few times in the past, and it was ALWAYS the monitor
cable that was not quite hooked up correctly.
$The 2nd pain in the arse is that I bought it mail order (*incredibly*
$much worse is that I got it from Montgomery Grant (:-{{{{{ I'm
$considering telling the bank to cancel the VISA charge & shipping
$it back, but If the problem is no worse than a loose chip etc
$I'd rather not fight w/ those jerks. I assumed that w/ ads in Byte
$AmigaWorld, etc that they were at least somewhat reputable.
No comment.
$CBM folks please note: If I need warranty work done what should I
$do? I wouldn't trust sending my machine back to MG.
Authorized service centers must repair equipment under warranty.
If they refuse please let me know, and I will inform our service
department. In particular, I need the name of the person at the
service center, and the company's name, address and phone number.
Paul.rpayne@cbmvax.UUCP (Richard Payne - Marketing) (08/11/89)
a particular range, i.e. the Green signal going to your monitor, the
problem *usually* lies in the monitor, not the graphic chips in the
computer. More importantly, what monitor did MG sell you? Also check
your cable! An associate of mine has a bad cable and loses his blue
signal. Reply back and we'll see what we can do.
--
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Richard Payne -- CBM >>Commodore Business Machines - Marketing<<
1200 Wilson Drive
West Chester, PA 19380
UUCP ...{allegra,uunet,rutger,}!cbmvax!rpayne
PHONE 215-431-9100
"Not an Employee but an Amazing Simulation..."
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=rpayne@cbmvax.UUCP (Richard Payne - Marketing) (08/26/89)
I have found in the past that when the video signal is screwed up in
Message-ID: <7632@cbmvax.UUCP>
Date: 11 Aug 89 14:41:18 GMT
References: <18983@mimsy.UUCP>
Reply-To: rpayne@cbmvax.UUCP (Richard Payne - Marketing)
Organization: Commodore Technology, West Chester, PA
Lines: 14
a particular range, i.e. the Green signal going to your monitor, the
problem *usually* lies in the monitor, not the graphic chips in the
computer. More importantly, what monitor did MG sell you? Also check
your cable! An associate of mine has a bad cable and loses his blue
signal. Reply back and we'll see what we can do.
--
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Richard Payne -- CBM >>Commodore Business Machines - Marketing<<
1200 Wilson Drive
West Chester, PA 19380
UUCP ...{allegra,uunet,rutger,}!cbmvax!rpayne
PHONE 215-431-9100
"Not an Employee but an Amazing Simulation..."
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=