stan@teroach.phx.mcd.mot.com (Stan Fisher) (09/27/89)
I'm posting this for a friend, reply to me and I will forward any info: "Does anyone know how to contact the Star Micronics folks? I have a Gemini Star 10X with a bad print head. All the phone numbers I have from the original (old) documentation are invalid now. If you can lead me to them, I'd appreciate it. OR if you have a spare print head I'll take that too! ;^) Thanks in advance." Stan Fisher - stan@teroach.phx.mcd.mot.com - asuvax!mcdphx!teroach!stan Motorola Microcomputer Division, Tempe, Arizona - Voice (602) 438-3228 Call our User Group BBS "M.E.C.C.A." running Atredes 1.1 @ (602) 893-0804
GORRIEDE@UREGINA1.BITNET (Dennis Robert Gorrie) (10/03/89)
I have a Star NX-10 myself. The manual for it does not mention any address
for Star Micronics at all. However, there at the end of the manual there is
a long list of Honeywell repair centers. Supposedly all Star repair services
in or out of warranty, can be done at the Honeywell service centers.
The general service information number is/was 800-328-5111
in Canada 416-499-6111
You might also try disassembling the head and pin assembly (carefully) and
cleaning them with alcohol, if a stuck pin is your problem. Just make sure
that you keep track of the order and placement of the pins!!