limonce@pilot.njin.net (Tom Limoncelli) (10/30/89)
I'm looking to get a Quantum 80meg hard drive via mail order. I have a GVP controller. (If anyone has one for sale, I'll settle for used but that's not why I'm writing this message.) Generally, I dislike mail order, but I've decided to give it a try. I've called a couple, now I need recommendations: InterComputing -- Didn't sound too knowledgeable BriWall -- no real opinion Safe Harbor -- Just like others on the net have said, she was fantastically friendly, didn't give the best price but was reasonable Computability -- best price but I didn't feel very confident with them Does anyone have any input on this? advTHANKSance! -- Drew University -- Tom Limoncelli C M Box 1060 -- limonce@pilot.njin.net limonce@pilot.rutgers.edu P O Box 802 -- tlimonce@drunivac.Bitnet <<<-has a "T" in it. Madison, NJ 07940 -- 201-408-5389 ...!rutgers!njin!limonce
limonce@pilot.njin.net (Tom Limoncelli) (11/01/89)
Thanks for the recommendations! I am going to buy it from Hard Drives International (1-800-234-DISK) because of recommendations, they sounded very knowledgeable, and they had the best price. Now, one last question before I purchase it: Any known problems with the Quantum 80 meg drive? The last drive I bought without net.approval was a loser Seagate 40meg. -Tom -- Drew University -- Tom Limoncelli C M Box 1060 -- limonce@pilot.njin.net limonce@pilot.rutgers.edu P O Box 802 -- tlimonce@drunivac.Bitnet <<<-has a "T" in it. Madison, NJ 07940 -- 201-408-5389 ...!rutgers!njin!limonce
swan@jolnet.ORPK.IL.US (Joel Swan) (11/02/89)
In article <Nov.1.02.12.24.1989.3231@pilot.njin.net> limonce@pilot.njin.net (Tom Limoncelli) writes:
:Thanks for the recommendations! I am going to buy it from Hard Drives
:International (1-800-234-DISK) because of recommendations, they
:sounded very knowledgeable, and they had the best price.
:
:Now, one last question before I purchase it: Any known problems with
:the Quantum 80 meg drive? The last drive I bought without
:net.approval was a loser Seagate 40meg.
:
:-Tom
:--
:Drew University -- Tom Limoncelli
:C M Box 1060 -- limonce@pilot.njin.net limonce@pilot.rutgers.edu
:P O Box 802 -- tlimonce@drunivac.Bitnet <<<-has a "T" in it.
:Madison, NJ 07940 -- 201-408-5389 ...!rutgers!njin!limonce
Wait! Stop the presses. I'm posting this only because mail to you bounced
from where I'm at.
I know you've probably heard lots of things about Abel Supply, both bad and
good. But I must point out that they have never done me wrong, yet.
I deal with a fellow named Steve. He is very helpful and responsive.
He even took back a GenOne genlock, no questions asked, because I didn't
think it measured up.
I originally bought my Quantum 80s form Hard Drives International for $775
thinking it was the hottest deal. Then I asked Steve (from Abel) if they
would stock Quantum drives (they've added the GVP 030 board and other things
just because I asked). Now I see that I could have gotten the same
80s drive from Abel for about $635 (forgot the actual price, but $635 is close)
and the 105s for _$715_!!! THAT is a smokin deal. In fact, I'm about to
sell my old Seagate and get the 105s from Abel.
I suggest you give them a call (late afternoon Eastern time is best) and
try to get a hold of Steve (tell him I sent you). I know a number of
people that have gotten the 105s from Abel and love it.
Hope that helps. Sorry I don't have their number handy here. Call
615-555-1212 for information, Sevieville TN. You can get Abel's number their.
Joel Swan
(I don't work for, or with Abel. Though I have bought lots 'o goodies from
them.)bevis@EE.ECN.PURDUE.EDU (Jeff Bevis) (11/03/89)
In article <Oct.30.10.59.14.1989.5263@pilot.njin.net>, limonce@pilot.njin.net (Tom Limoncelli) writes: > >I'm looking to get a Quantum 80meg hard drive via mail order. I have >BriWall -- no real opinion Prices not the worst; I probably should have gone with them... >Computability -- best price but I didn't feel very confident with them I don't feel very confident either -- I'm still waiting for my Seagate to arrive from them. I don't remember how long ago it was, but I've called they 'customer help' line (this title is debatable) and they keep giving me the runaround. Two weeks ago it was: "Gee, you're not in the computer." "Well, did you receive my order?" "Call back next week -- we should have something by then" "OK." So I called last week. "Oh, the check just cleared. We'll have the drive delivered probably by the end of the week." "OK." This week, the word is "No, we haven't shipped it -- we have to wait because of (meaningless c*ap deleted). We'll ship it Friday or Monday at the very latest." Me: "I sure hope so." This is getting old. I gave them plenty of time to process a personal check, get things organized, and ship. But I still have no drive! I do NOT recommend Computability. This is not the first time I have had difficulty with them. Their 'help' line is ALWAYS busy -- nearly impossible to get in unless you dial continuously for 20 minutes. Be forewarned. +--------------------------------+--------------------------------------------+ | Jeff Bevis | "But I don't like spam!" | | bevis@en.ecn.purdue.edu | Give me Amiga or nothing at all. | +--------------------------------+--------------------------------------------+
bdo8650@cec2.wustl.edu (Bryan Dennis O'Connor) (11/03/89)
bevis@EE.ECN.PURDUE.EDU (Jeff Bevis) writes: >>Computability -- best price but I didn't feel very confident with them >I don't feel very confident either -- I'm still waiting for my Seagate >to arrive from them. I had a pretty good experience with Computability. Maybe your case is a fluke. I ordered my Hard Drive for the A500 on Monday the 30th, and they told me that it would take 8 to 10 days to get here. Well low and behold it came today. (Thurs, the 2nd). There was even a post it note attached to the hard drive case reminding me that the hard drive was not formatted. Pretty nice in my opinion. Maybe my case is the fluke? All I know is that in the future I am going to feel safe with Computability. =============================================================================== Bryan O'Connor | ARPA: bdo8650@cec2.wustl.edu | ******************** Washington University | USENET: wucs1!cec2!bdo8650 | *UNDER CONSTRUCTION* Saint Louis, MO | | ********************
bevis@EE.ECN.PURDUE.EDU (Jeff Bevis) (11/04/89)
In article <1989Nov3.072056.18255@cec1.wustl.edu>, bdo8650@cec2.UUCP (Bryan Dennis O'Connor) writes: >bevis@EE.ECN.PURDUE.EDU (Jeff Bevis) writes: >>>Computability -- best price but I didn't feel very confident with them > >>I don't feel very confident either -- I'm still waiting for my Seagate >>to arrive from them. > >I had a pretty good experience with Computability. Maybe your case is a >fluke. I ordered my Hard Drive for the A500 on Monday the 30th, and they Well, I've ordered from them *before* this time, and I didn't exactly get thrilling results. I ordered a piece of software (some time ago, though) and it didn't arrive after a month. I called and asked, "where is it?" They told me it hadn't been shipped yet by the manufacturer, and that it should be about another month's wait. But the software had been advertised in their ads! (rushed marketing, methinks) -- anyway, I waited and waited. Called repeatedly over several months, and all I kept getting was "It'll be here soon" and "It's almost available." This continued for about 1 year, until I got the software. Now I realize that the software manufacturer was responsible for the big delay, but Computability's people sure were a bit ahead of themselves in advertising this thing -- overdue a year! When I ordered (by mail), I *assumed* I'd be getting a response in the same year! I just don't know... +--------------------------------+--------------------------------------------+ | Jeff Bevis | "But I don't like spam!" | | bevis@en.ecn.purdue.edu | Give me Amiga or nothing at all. | +--------------------------------+--------------------------------------------+
mark@isi.UUCP (Mark Bailey) (11/06/89)
In article <1975@jolnet.ORPK.IL.US>, swan@jolnet.ORPK.IL.US (Joel Swan) writes: > > I know you've probably heard lots of things about Abel Supply, both bad and > good. But I must point out that they have never done me wrong, yet. > I deal with a fellow named Steve. He is very helpful and responsive. > > Joel Swan > (I don't work for, or with Abel. Though I have bought lots 'o goodies from > them.) Abel Supply: Voice 615-428-5100 BBS (8N1-300/1200/2400) 615-453-7055. I have been ordering from them for several years (S/W, StarBoardII, etc.). I have been pleased. The few problems that have cropped up have been quickly resolved to my satisfaction. I have no connection with ABEL Supply other than as a satisfied customer!!! -- Mark Bailey (I didn't really say this.) via: ...!uunet!pyrdc!isi!mark ------Have a 8-| day!!!!!
paquette@cpsc.ucalgary.ca (Trevor Paquette) (11/12/89)
In article <1975@jolnet.ORPK.IL.US>, swan@jolnet.ORPK.IL.US (Joel Swan) writes: ... stuff deleted ... > I know you've probably heard lots of things about Abel Supply, both bad and > good. But I must point out that they have never done me wrong, yet. > I deal with a fellow named Steve. He is very helpful and responsive. > He even took back a GenOne genlock, no questions asked, because I didn't > think it measured up. > I too have dealt with Abel Supply and got ROYALLY screwed by them. It cost me over $600 out of my own money to get things straightened out with them. This is that I will NEVER see again. Phone bills, lawyer fees, lost interest etc.. From the time I placed the order to the time that everything was settled out, was a total of roughtly 20 MONTHS. (1 year and 8 months!!!) I even called the Better Business Bureau in Knoxville, Tennessee (the closest chapter to Sevierville) and it seems that MANY others have complained about Abel and their practices. In dealing with Abel the following is a perfect algorithm: if(item_is_hardware()) ORDER_SOMEWHERE_ELSE() else if(item_is_software() && item_is_in_stock_NOW()) order_item(); else ORDER_SOMEWHERE_ELSE() why? A fellow at Microbotics (Mike, the guy who does all the repairs to thier Hardframe product) has said that he does like Abel and wishes that they would stop selling their product. A fellow at Seagate (whose name escapes me at the moment) has said the same thing. Mark Woodham (manager of Abel Supply) and Steve (the owner) have both out and out LIED to me to get me off their back. They NEVER return calls (I have phone bills with at least 30 calls to Abel over a one month period to show I called them, each with a message for either Steve and Mark to call me. They NEVER did.) I sent them a 5 page letter demanding an explaination of the situation and what course of action would they take. I sent it via courier, got confirmation from the courier that Abel had recieved the letter. When I called 2 weeks later, Mark said he had no idea what I was talking about.. Neither he nor ANYONE else at Abel recieved a letter from Federal Express. (The courier who I sent it by. I still have a copy of the signed notice that some in fact DID recieve it). I have heard from many others who have had similier dealings with them, and ALL of them willl NEVER deal with Abel Supply again. Sure they have the lowest prices around.. BUT are you willing to take a chance with them? CAll Go-Amigo and see what they think about Abel Supply. I did. They regard them as a company who constently lie to their customers. The only reason they can offer such low prices is that they wait and wait and wait till a certain number of orders arrive for a particular product, THEN they place an order. Even they they bicker with the company for such a low price per unit cost that it might take another week to ten days to get everything ironed out. Think twice about Abel Supply. I don't want to see anyone else get screwed by them the way I did. ________________________________/Luminous beings we are, not this crude matter Trevor Paquette ICBM:51'03"N/114'05"W|'She flies like darkness in the night, {ubc-cs,utai,alberta}!calgary!paquette| no mortal is safe within her sight. ' paquette@cpsc.ucalgary.ca | - ancient myth(?) of Esalon
swan@jolnet.ORPK.IL.US (Joel Swan) (11/16/89)
In article <2064@cs-spool.calgary.UUCP> paquette@cpsc.ucalgary.ca (Trevor Paquette) writes: :In article <1975@jolnet.ORPK.IL.US>, swan@jolnet.ORPK.IL.US (Joel Swan) writes: :... stuff deleted ... : :> I know you've probably heard lots of things about Abel Supply, both bad and :> good. But I must point out that they have never done me wrong, yet. :> I deal with a fellow named Steve. He is very helpful and responsive. :> He even took back a GenOne genlock, no questions asked, because I didn't :> think it measured up. :> : : I too have dealt with Abel Supply and got ROYALLY screwed by them. It cost me : over $600 out of my own money to get things straightened out with them. This is : that I will NEVER see again. Phone bills, lawyer fees, lost interest etc.. : From the time I placed the order to the time that everything was settled : out, was a total of roughtly 20 MONTHS. (1 year and 8 months!!!) : I even called the Better Business Bureau in Knoxville, Tennessee (the closest : chapter to Sevierville) and it seems that MANY others have complained about : Abel and their practices. [lots of info deleted for space] : Mark Woodham (manager of Abel Supply) and Steve (the owner) have both : out and out LIED to me to get me off their back. They NEVER return calls : (I have phone bills with at least 30 calls to Abel over a one month : period to show I called them, each with a message for either Steve and : Mark to call me. They NEVER did.) : I sent them a 5 page letter demanding an explaination of the situation : and what course of action would they take. I sent it via courier, got : confirmation from the courier that Abel had recieved the letter. When : I called 2 weeks later, Mark said he had no idea what I was talking about.. : Neither he nor ANYONE else at Abel recieved a letter from Federal : Express. (The courier who I sent it by. I still have a copy of the : signed notice that some in fact DID recieve it). : I have heard from many others who have had similier dealings with them, : and ALL of them willl NEVER deal with Abel Supply again. [more deleted for space] : Think twice about Abel Supply. I don't want to see anyone else : get screwed by them the way I did. :________________________________/Luminous beings we are, not this crude matter :Trevor Paquette ICBM:51'03"N/114'05"W|'She flies like darkness in the night, :{ubc-cs,utai,alberta}!calgary!paquette| no mortal is safe within her sight. ' :paquette@cpsc.ucalgary.ca | - ancient myth(?) of Esalon Well, time for me to eat crow. Up until the time I had written the original posting, Abel hadn't done me wrong. The story is VERY different now. On August 22, 1989, ABEL SUPPLY charged me $727.45 on my Visa bill for a Quantum hard drive I didn't order. I immediately called and asked them to immediatley credit my account for the difference. They assured me that they would take care of it. I also wrote my Visa company under the 60 legal period to contest the charge. Well, my October Visa bill came and there was ABEL SUPPLY's original charge STILL on the account, along with finance charges. This time I wrote my Visa comany again and called Abel. When Abel's phone rang, I heard someone lift it from the receiver, and then gently hang it back up, acting as if noone was home. The rest of the day the phone was "busy." Just last Wednesday I had spoken with a fellow there and he said that Steve would call back the next morning. Needless to say, he didn't. Now it is time to contact the Tennessee State Attorney's office. ABEL is going to be shut down if I have anything to do with it. Trevor's story is only one of many I've heard recently. They are as bad as Montgomery Grant in giving the Amiga Community a bad name. AA BBBBB EEEEEE LL SSSSSS UU UU CCCCC KK KK SSSSSS AA AA BB BB EE LL SS UU UU CC KK KK SS AAAAAA BBBBB EEEEE LL SSSSS UU UU CC KKKK SSSSS AA AA BB BB EE LL SS UU UU CC KK KK SS AA AA BBBBBB EEEEEE LLLLLL SSSSSS UUUUU CCCCC KK KK SSSSSS and should be avoided by all costs. They deserve a fate similar to Mongomery Grant - OUT OF BUSINESS, IN JAIL. Now, we return you to your regularly scheduled program.... ---------------- Joel Swan
pa1158@sdcc13.ucsd.edu (Viet Ho) (11/18/89)
Hmm, my experiences with Abel is, that if they don't have the item in stock, don't bother! They're prices are excellent (maybe that's why they're always out of stock on the good stuff). I ordered a Supra Modem, and the guy told me they will have it in by the middle of the next week. So, two weeks pass by, and still nothing. I called to check if they had sent my order, and the guy says, oh, we are going to get new shipments tomorrow. Well, another month passess by with 3 more similiar calls. I never did get the modem from them. I ended up going out to a local dealer and picking it up for about $10 more than Abel's price. My friend had the same problem when he was trying to get a Spirit board for his A500. A