[comp.sys.amiga] ***** ODeaN *****

sk2x+@andrew.cmu.edu (Sun Kun Kim) (01/18/90)

YES, this is IT!  It took me awhile to get it to you and I hope you can
all use it.  I would've put it up earlier(before I left for the winter
break), but I just didn't have time.  Thank you for your patience.  If
you have any better ideas as to how to get this sorta list, let me know.
 Also, if you find any errors, leave me e-mail.  I will correct it... if
there is future for this thing.  Well, enough is enough and here it is:

*******************************************************************************
*                                    ODeaN                                    *
*                            (Operation DealerNet)                            *
*                                 Compiled by                                 *
*                                   Sun Kim                                   *
*                              January 17, 1990                               *
*      Please send all comments and suggestions to sk2x+@andrew.cmu.edu       *
*                                      OR                                     *
*                      you can write to me at this address:                   *
*                                 Sun Kim                                     *
*                                 Box #1040                                   *
*                                 1060 Morewood Ave.                          *
*                                 Pittsburgh, PA 15213                        *
*  The purpose of ODeaN is to provide a comprehensive list of Amiga dealers   *
*  in and around the US and includes a short summary of each of them.  It     *
*  contains experiences by their customers and how they rated their service.  *
* ***Special thanks to all the NET users who helped to make this possible!*** *
* Disclaimer:                                                                 *
*            The list is a compilation of a poll done on the NET and does     *
*            NOT necessarily express my opinions of their services.           *
*            I DO NOT work for or represent any of the companies listed.      *
*            You, as the reader, take all risks by using this information.    *
*******************************************************************************
 
Abel Supply Inc. Buying Service
Rt #3, Box 705, Middle Creek Road
Seviersville, TN 37862
Phone#: (615)428-5100
        (615)453-0643  [24 hr. BBS]
Recommended?:  Yes, by most.
Vital Stats:  Some claim them to be THE cheapest of them ALL. They seem to have
              good customer service and are prompt in shipping their items.
Misc.:  There was one person that had a bad experience with them.  However,
        most people who dealt with them say that they are a cheap and reliable
        dealer.(with the emphasis on CHEAP)


Byte Shop
3816 N. Lamar Blvd.
Austin, TX (zip?)
Phone#: (512)459-1801
Recommended?: Yes.
Vital Stats:  "They are an authorized Amiga dealer and have the most reasonable
              prices in town."
Misc.: They are NOT mail order.


Computability
P.O. Box 17882
Milwaukee, WI 53217
Phone#: (800)558-0003
Recommended?: Yes.
Vital Stats:  They have good prices($1299 for Amiga 2000) and their sales
              people are helpful and knowledgeable.
Misc.:  They are an anuthorized Amiga dealer.


Computer Mart
105 Lynn St.
Nacogdoches, TX 75961
Phone#: (409)560-2826
Recommended?: Yes.
Vital Stats:  They have a good customer service dept. and were helpful.
Misc.:  Prices are competetive and regularly sends out catalogs to their
        customers.


Computer World
351 St. George St.
Moncton, New Brunswick
CANADA
E1C 1W8
Phone#: (506)857-9710
        (800)332-3948 (within New Brunswick only)
Recommended?: Yes
Vital Stats:  They have good prices and good service.  However, their
              staff people often 'don't know what they are talking about.'


Florida Book Store
1614 W. University Avenue
Gainesville, FL 32601
Phone#: (904)376-5606
Recommended?: `Absolutely!'
Vital Stats:  Their prices are comparable to mail order and they will order
              anything that they do not have in stock.  They also do service.
Misc.:  Their softwares are usually 25% off the list price and sometimes
        goes on sale for less than that.  They will also allow you to try
        the programs before you buy.  A definite PLUS.


Go Amigo
2682D Middlefield Road
Redwood City, CA 94063
Phone#: (800)BE-AMIGA
        (800)843-2842 [CA only]
Recommended?:  See below.
Vital Stats:  There were mixed responses.  Most people had good experinces
              with them and highly recommended them.  However, there were
              some that weren't happy with what they got from Go Amigo.
Misc.:  They advertise in major Amiga publications such as Amiga World.


Lightspeed Distribution
6335 SE 82nd
Portland, OR 97266
Phone#: (800)735-4428
Recommended?: Highly
Vital Stats:  Most of the people were happy with the services they got from
              them.
Misc.:  Free second day air for software orders greater than $100.


The Memory Location
396 Washington St.
Wellesley, MA 02181
Phone#: (617)237-6846
Recommended?: Highly
Vital Stats:  'Fantastic!'  They are knowledgeable and helpful.  They also
              have not one but FIVE machines set up to demo and allows you to
              try the software in the store before you buy.
Misc.:  This all sounds good, but they may be local.  Give them a call
        to see if they will ship it to you.


Merical Computers & Software
560 Miamisburg-Centerville Road
Dayton, OH 45459
Phone#: (513)435-5227
Recommended?: Highly.
Vital Stats:  They are an authorized Amiga dealer and have knowledgeable
              salespeople.  If the item is not in stock, they will even
              special order it for you.
Misc.:  Prices are competitive with software prices being 25% of list prices.
        They also offer a 10-day software return.


Montgomery Grant
Penn Station, Main Concourse
New York City, NY 10001
Phone#: (800)759-6565
Recommended?: Not really.
Vital Stats:  They have cheap prices but often do not have them in stock.  
              Their salespeople aren't always too helpful.
Misc.:  They are not an authorized Amiga dealer and are rumored as being a
        GREY MARKET dealer.(selling used machines)  The same rumor also
        says that Commodore will not honor any warranties on machines bought
        from them.

                                                                           
SafeHarbor
2414 Pendleton Place  Waukesha, WI 53188  
Voice : (414) 544-2066  BBS : (414) 544-6567
Recommendended?: Highly
Vital Stats: Very straight-forward about items in stock and quotes.  "They
             always say if something is not in stock and don't jerk you 
             around."
Misc.: Maintains a BBS with the product lists, PD warez and technical help.


Software Hut
2534 S. Broad St.
Philadelphia, PA 19145
Phone#: (215)463-2268
Recommended?: Highly.
Vital Stats:  They seem to be a good old dealer out of Philly.  The person
              that gave me feedback to this dealer had a very good
              experience with them.
Misc.:  Ask for Joe - he seems helpful.


Software Plus
731 W. Dundee Rd.
Wheeling, IL 60090
Phone#: (708)520-1717 >voice
        (708)520-1780 >BBS, after hours only
Recommended?: 'worthwhile'
Vital Stats:  It is a small store but 'they have magazines lining the
              walls and several machines up and ready for anything you
              want to see.'  They also do service.
Misc.:  Their software is about 10-20% off the list prices.  Hardware is
        also discounted.  They do have some used stuff but not that many.
        They also have stores in Hanover Park(708-837-6900) and 
        Chicago(312-338-6100).


Sprite Technology
*Their address in not advertised*
*You can get it when you call them*
Phone#: (800)634-9315 >orders
        (404)535-8806 >questions
        (404)536-4595 >fax
Recommended?: Yes.
Vital Stats:  'Can't complain.  Prompt delivery, COD/UPS, good customer
              support.'
Misc.:  They have a 30 day guarantee but a 20% restocking fee.

****************************************************************************

sparks@corpane.UUCP (John Sparks) (01/19/90)

sk2x+@andrew.cmu.edu (Sun Kun Kim) writes:
>Abel Supply Inc. Buying Service
>Recommended?:  Yes, by most.
>Vital Stats:  Some claim them to be THE cheapest of them ALL. They seem to have
>              good customer service and are prompt in shipping their items.
>Misc.:  There was one person that had a bad experience with them.  However,
>        most people who dealt with them say that they are a cheap and reliable
>        dealer.(with the emphasis on CHEAP)

Add one more to the list who thinks they are terrible! I waited over 8 weeks
for a software package that they told me was 'in stock' when I called. After
a week with no package coming in the mail, I called back and was told it
was 'on back order'. I asked them why I was told it was in stock when it
obviously wasn't, and they told me they 'made a mistake'. Right. 
Abel has one of the *worst* reputations in the business. I can't believe
that most people recomend them. I am posting this to ask all of you who
had bad experiences with Abel to please Email OdeaN and set the record
straight.

-- 
John Sparks  | D.I.S.K. 24hrs 1200bps. Accessable via Starlink (Louisville KY)
sparks@corpane.UUCP <><><><><><><><><><><> D.I.S.K. ph:502/968-5401 thru -5406 
My interest is in the future because I am going to spend the rest of my
life there.

Doug_B_Erdely@cup.portal.com (01/23/90)

Sorry John, But I have delt with Abel Supply I would say 100 times. I have 
NEVER had any trouble. I had a *MAJOR* problem with Creative Computers, but
that is another story. 

In fact, my friend just ordered a 105 Meg Quantum HD from Abel for $699.00!
He got it in 5 days!


	- Doug -

Doug_B_Erdely@Cup.Portal.Com