RPEDERSE%CTSTATEU.BITNET@cunyvm.cuny.edu (02/27/90)
At Southern Connecticut State University Housing, we just ordered WPLibrary/Amiga. They shipped us the IBM version instead. Plus, when I called them up, I had to call 4 different numbers and was transferred 13 times. This simple transaction took an hour of long distance phone time and 5 different departments. If you think I am exaggerating, just ask the other people in my office, one of whom was listening in for part of the time. Please don't lets start a message subject on customer service; I just wanted to vent. Thank you.. Rappin' Rob...
a218@mindlink.UUCP (Charlie Gibbs) (02/28/90)
In article <12367@baldrick.udel.EDU> @cunyvm.cuny.edu writes: >At Southern Connecticut State University Housing, we just ordered >WPLibrary/Amiga. They shipped us the IBM version instead.... As a registered user of WordPerfect 4.1 for the Amiga, I've been receiving occasional newsletters from WPCorp. A few weeks ago I received a card stating the exciting (!) news that WordPerfect 5.1 is available - for the IBM. Thanks, guys. Could they be trying to tell us something? Charlie_Gibbs@mindlink.UUCP If your nose runs and your feet smell, you're built upside-down.
es1@cunixb.cc.columbia.edu (Ethan Solomita) (02/28/90)
In article <12367@baldrick.udel.EDU> RPEDERSE%CTSTATEU.BITNET@cunyvm.cuny.edu writes: > >At Southern Connecticut State University Housing, we just ordered >WPLibrary/Amiga. They shipped us the IBM version instead. Plus, when >I called them up, I had to call 4 different numbers and was transferred >13 times. This simple transaction took an hour of long distance >phone time and 5 different departments. If you think I am exaggerating, >just ask the other people in my office, one of whom was listening in for >part of the time. > >Please don't lets start a message subject on customer service; I just wanted >to vent. Thank you.. > >Rappin' Rob... There is one thing you didn't mention. That long-distance time was spent on 4 different 800 numbers. Although it is ridiculous that you had to be multi-transfered, you didn't have to pay for the call and they did finally fix things (I assume). -- Ethan Ethan Solomita: es1@cunixb.cc.columbia.edu Compu$erve : 70137,3271 Anyone giving away Amigas or Sharp Scanners???
RPEDERSE%CTSTATEU.BITNET@cunyvm.cuny.edu (03/08/90)
> It was the 800 numbers, wasn't it? ...
Well, about 10 minutes of it was; the rest of it was 801. Well, 801 is close
to 800, isn't it? ;)
RAP