page@ulowell.UUCP (Bob Page) (01/01/87)
>I am especially interested in the Techni Soft expansion because they >are the lowest price. I've been hearing horror stories about TechniSoft ... you pays your money and -- and -- nothing. Some people have been waiting more than 4 MONTHS after their credit card has been debited, and still no product. Each time they call (for the past 4 months) they say ``yeah, we shipped it today!''. I have not had any dealings with them, so take this as second-hand. There was quite a lively discussion about them on BIX, however. ..Bob PS The CLtd hard disk is finally out (mine is humming away here). I'll post some impressions after I run the disk timing benchmarks. -- Bob Page, U of Lowell CS Dept. ulowell!page, page@ulowell.CSNET
wilkes@beatnix..UUCP (John Wilkes) (01/05/87)
In article <898@ulowell.UUCP> page@ulowell.UUCP (Bob Page) writes: >I've been hearing horror stories about TechniSoft ... you pays your >money and -- > and -- > nothing. > >Some people have been waiting more than 4 MONTHS after their credit >card has been debited, and still no product. Each time they call >(for the past 4 months) they say ``yeah, we shipped it today!''. I had similar problems with a {vapor|soft}ware company - not TechniSoft - and I finally had to resort to a certified return receipt letter explaining that I expected a refund within 15 days of the receipt of the letter or I would feel compelled to turn the matter over to the postal inspectors. I received a refund check (and it did not bounce :-) in the same mail as the return receipt. This method of obtaining the attention of a non-responding mail order outfit was suggested to me by someone at the post office who claimed it was 90 - 95 per cent effective. I heartily suggest that anyone else with this sort of problem try this method of obtaining a refund. Of course, you have to decide that you are fed up enough that you do not want the alleged product ;-).
wagner@utcs.UUCP (01/05/87)
In article <218@elxsi.UUCP> wilkes@beatnix.UUCP (John Wilkes) writes: > [after an article by Bob Page] >I had similar problems with a {vapor|soft}ware company - not TechniSoft - >and I finally had to resort to a certified return receipt letter explaining >that I expected a refund within 15 days of the receipt of the letter or I >would feel compelled to turn the matter over to the postal inspectors. >I received a refund check (and it did not bounce :-) in the same mail >as the return receipt. [postal officials claim good success rates ] I believe that a similar procedure for recourse is available if you payed with VISA (perhaps other cards too). I think you just have to ask them to take the charge off your bill, because you never received the goods/ services. I don't know what sorts of checks and balances there are in this scheme. Has anyone ever tried this? Michael
beatyr@pur-ee.UUCP (01/06/87)
In article <898@ulowell.UUCP> page@ulowell.UUCP (Bob Page) writes: >>I am especially interested in the Techni Soft expansion because they >>are the lowest price. > >I've been hearing horror stories about TechniSoft ... you pays your >money and -- > and -- > nothing. >-- >Bob Page, U of Lowell CS Dept. ulowell!page, page@ulowell.CSNET Well... I finally got my TechniSoft 2 MB RAM-BOard! I ordered it on the 16th of Nov. After repeated phone callings, and they don't seem to call back if you leave your name on their machine, I got the following story (condensed): 1-> I ordered it. 2-> A week later they shipped it. The delay (they told me when I ordered it they were shipping next-day) was due to an engineering change. I didn't mind if it meant I was getting a better board - it was only a week. 3-> After a month plus, I insisted they track it with UPS. Their response was that UPS had lost it and they sent another. 4-> After another week it finally arrived. This description leaves out all the frustration in getting a busy signal from them and their non-returning of my calls. Oh well... On to the mini-review... I will say that they claim NO wait states, and I have not had a chance to check performance benchmarks (someone want to send me a test program for Lattice 3.10?). Here is what I have found out: 1) The physical bow is so-so. it matches the color of the Amiga well, but does not win any style awards. It is bent sheet metal construction. The buss-pass-through is marginal due to the fact that it is in fact, two connectors, not a connector and a pc board edge connector. They say that a small pc board connector to fit into the connector and allow true buss pass through, will be shipped as soon as it is finished in manufacture. The buss conector, since the main unit sits on top of the Amiga about 1.75 inches tall, goes out the right side of the main unit and down to the Amiga's buss connector. This is exposed. No cover is shipped. They say that this too will be shipped as soon as it is available. This causes some interesting effects. The T.V. in my computer room has the bad shakes on channels 2,3,4,5 and 6. In fact, it is so bad on 2 and 3 that when I hit a key the screen scrambles (no foolin'!). Oh well... enough about the less than perfect (or FCC approved if I don't miss my guess)... 2) OK, is it worth the $604.95? I don't know. It works PERFECTLY. I really can find nothing less than perfect about the operation of the memory. I have had no problem with Autoconfig-ing under 1.2, no problems with the testing programs they give to you. In general, I can't say enough about the quality of operation. I am really impressed. OK, so-so shipping (make them ship it Fed-Ex or UPS Overnight!), so-so packaging, but very good operation. Is it worth it? The next cheapest 2MB board was another $100. I honestly don't know if I would buy it or the TechniSoft board. Since I am a cheap-ie I would get the TechniSoft, but make them ship it Fed-Ex, so they don't have any excuses for 'we shipped it today' stories. If someone wants to send me a benchmark program I will compile it under Lattice 3.10 and post the results. Oh! by the way, my friend and co-worker ordered another TechniSoft 2MB board, his should be here tomorrow (about the same delivery time on the same order date) Bob B. ---------- ... ihnp4!pur-ee!beatyr <- usenet ... beatyr@ed.ecn.purdue.edu <- arpa-net ... beatyr@pur-ee.UUCP <- UUCP ----------
grr@cbmvax.cbm.UUCP (George Robbins) (01/07/87)
In article <1987Jan5.135722.23240@utcs.uucp> wagner@utcs.UUCP (Michael Wagner) writes: > >In article <218@elxsi.UUCP> wilkes@beatnix.UUCP (John Wilkes) writes: >> [after an article by Bob Page] >>I had similar problems with a {vapor|soft}ware company - not TechniSoft - >>and I finally had to resort to a certified return receipt letter explaining >>that I expected a refund within 15 days of the receipt of the letter or I >>would feel compelled to turn the matter over to the postal inspectors. >>I received a refund check (and it did not bounce :-) in the same mail >>as the return receipt. [postal officials claim good success rates ] > >I believe that a similar procedure for recourse is available if you payed >with VISA (perhaps other cards too). I think you just have to ask them >to take the charge off your bill, because you never received the goods/ >services. I don't know what sorts of checks and balances there are in >this scheme. Has anyone ever tried this? > >Michael The 'agreements' for my mastercharge and visa see to indicate that you can only instruct them to refuse payment on local purchases. This never made much sense to me, since you are more likely to be burned on mail order than by a local merchant where you can walk in and stir up trouble. Perhaps there are other provisions that apply to mail order that supercede these limitations? I once got screwed royally when a company shiped me a ~250 lb toy airfreight from CA when I had explictly specifed motor freight. -- George Robbins - now working for, uucp: {ihnp4|seismo|rutgers}!cbmvax!grr but no way officially representing arpa: cbmvax!grr@seismo.css.GOV Commodore, Engineering Department fone: 215-431-9255 (only by moonlite)
gt5784a@prism.gatech.EDU (Walter G. Reynolds (JJ)) (07/27/90)
Hi there. I have a 4 meg ram expansion (for the A1000) that
has bitten the dust. This board is(was, actually) made by
a company called TechniSoft. It's called "RAM-BOard".
Err.. I guess it's not really a board, either.. it's a "periphal" :)
Anyways, I was just wondering if someone could:
A) Tell me how to get ahold of someone who used to make these
things so I can get it repaired..
and, if not A,
B) Give me the name and number of a place that might be able to
repair them. An address would be helpful, too. I have tried
my local repair center, but they said that they wouldn't be able to
do anything.
Thanx in advance...
Walter (JJ) Reynolds
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