aaron@stat.tamu.edu (Aaron Hightower) (09/11/90)
I was very pleased with the arrival of my Amiga 3000 last June. I bought an
Amiga 3000-25/40. I received the new machine on 6/21/90. I was called by a
Commodore Representative a couple of weeks before the machine was received.
The rep confirmed the order (and that I would be refunded of an extra $80
that I will go in to detail to explain below...)
I placed my order in May of 1990, no more than one week after the announce-
ment of the 3000.
1st complaint: Commodore gave the wrong prices for the 3000 to my local dealer.
I had bought several money orders in the exact amount of the
needed price, and my dealer called me at work to tell me that
he just received the newer prices (which were about $400 high-
er than the first set of prices.)
As a result, I opted to receive the 3000-25/40 instead of the
3000-25/100. The problem was that I was sending about $80 too much. My
dealer said that I would receive a check from Commodore for the difference
(appx $80) in the mail. I did not want to hassle with going all the way to my
"local" dealer to deliver a new check, (or as it was to both buy a new check
and have one refunded! What a hassle! I did not have the money to supply
the difference to obtain the 100MB version as my original plan.)
My machine was received by my dealer on 6/21/90 (two days before my birthday!)
(BTW, this is, in case you haven't figured, a student purchase.)
Now it is 9/10/90 (almost three months after the DELIVERY and appx four months
after ordering, and I still don't have my refund check!)
2nd complaint: I am short $80!
Will I ever see this $80?
PS: What happens when someone sends an educational discount application to
Commodore with State Sales Tax figured in to the price?
PPS: I am a full supporter of the Amiga machine. I bought the original Amiga
1000 (at $2300 while earning minimum wage) in 1985. I have owned this
machine for five years very happily. I have convinced more than four
people to buy Amigas along the way. I think that the educational
discount is great! I am ***VERY*** angry that I am missing $80.uphwk@TERRA.OSCS.MONTANA.EDU (Bill Kinnersley) (09/11/90)
[In "Where is my refund??? (ATTN: Commodore!)" <8134@helios.TAMU.EDU>,
aaron@stat.tamu.edu (Aaron Hightower) said:]
:
:My machine was received by my dealer on 6/21/90 (two days before my birthday!)
:(BTW, this is, in case you haven't figured, a student purchase.)
:
:Now it is 9/10/90 (almost three months after the DELIVERY and appx four months
:after ordering, and I still don't have my refund check!)
:
:2nd complaint: I am short $80!
:
You think you have a problem. Back in June I ordered an A3000-25/100 and a
Bridgecard to go with it (relying on information from comp.sys.amiga that
the two could be made to work together.) Well Commodore refused to consider
that. They cancelled the Bridgecard from my order. My 3000 came in July.
Here it is September and I am out $1100. I have called Commodore and cannot
even find anyone who will acknowledge that I have a refund coming!
If this ever does get straightened out, I still want to get a Bridgecard
for my 3000, but thanks to this policy it won't be part of my Education
Discount package, I'll wind up paying the full list price.
--
--Bill Kinnersley
Physics Department Montana State University Bozeman, MT 59717
INTERNET: uphwk@terra.oscs.montana.edu BITNET: UPHWK@MTSUNIX1
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