[comp.sys.amiga] ! HELP ! Harvard Graphics

FCS101@psuvm.psu.edu (FRANK C SMEEKS) (10/11/90)

Hello.
     Yet again I come to the Amiga wizards for help. I purchased a software
package because of the LACK of Amiga Business Application PGMS, called
Harvard Graphics.  At the deal I got it was well worth the investment...
maybe. I installed the software, in fact two different version and it begins
to boot and then ..... Yes, the infinite lockup sequence. My question is
WHY? and second can I fix this or can someone tell me how to fix it. All
of the programs are there to make it run. I copied all the files from an
installed version to check and see. I have the bridgeboard, a logitech
handscanner, the ast 6 pak plus expanded to 640 k and the new (maybe?)
janus software that lets me use a mouse. I called the company which
makes HG and they were absolutely no help. "Amiga, what kind of board
is an amiga..... I think our technician has an Amiga board. Bob....
No I'm sorry sir he doesn't have that slot free. The bottom line is
your computer just isn't compatible with "our superior" product. If
you have any further questions don't hesitate to call back." Anyway I
guess you get the picture, huh? Whatever help anyone can lend or an
alternate suggestion to my problems would be helpful. My mail addr
is FCS101 at PSUVM. Thanks again for the help. The frustration is driving me ..
...................................nuts.

xanthian@zorch.SF-Bay.ORG (Kent Paul Dolan) (10/12/90)

FCS101@psuvm.psu.edu (FRANK C SMEEKS) writes:
>Hello.
>     Yet again I come to the Amiga wizards for help. I purchased a software
>package because of the LACK of Amiga Business Application PGMS, called
>Harvard Graphics.  At the deal I got it was well worth the investment...
>maybe. I installed the software, in fact two different version and it begins
>to boot and then ..... Yes, the infinite lockup sequence. My question is
>WHY? and second can I fix this or can someone tell me how to fix it. All
>of the programs are there to make it run. I copied all the files from an
>installed version to check and see. I have the bridgeboard, a logitech
>handscanner, the ast 6 pak plus expanded to 640 k and the new (maybe?)
>janus software that lets me use a mouse. I called the company which
>makes HG and they were absolutely no help. "Amiga, what kind of board
>is an amiga..... I think our technician has an Amiga board. Bob....
>No I'm sorry sir he doesn't have that slot free. The bottom line is
>your computer just isn't compatible with "our superior" product. If
>you have any further questions don't hesitate to call back." Anyway I
>guess you get the picture, huh? Whatever help anyone can lend or an
>alternate suggestion to my problems would be helpful. My mail addr
>is FCS101 at PSUVM. Thanks again for the help. The frustration is driving me ..
>...................................nuts.

Well, it's been a while since I left the HG development group, but let
me assure you that it is going to stress test the PC-compatibility of
any hardware clone, and the Amiga may just not be close enough.  If you
got the 3.0 product, when I left the team, it had graphics programmed
to the metal, extended and expanded memory modules, overlays, software
virtual memory for data, locked out parts of memory to use for VM swap
areas, etc., etc., etc.

If you can't get SPC to commit to _making_ the product work on _your_
computer setup, you'd better try to get a refund on a non-functional
product.

Since their maintenance effort is highly focused on the needs of large
corporate customers, and has no focus at all on such comptability
products as the Bridgeboard, I can only wish you well.

By the way, don't read this as a criticism of SPC; they decided to
target the bottom of the line IBM-PC and clones, requiring only a
hard drive and (perhaps) an EGA, yet were writing software with
(at last look) 1.5M of executable and support for truly huge data
sets, programming normally restricted to a much more capable class
of computer.  The tricks they used were needed to make all that
perform acceptably on such a small platform, but using tricks does
have a pretty strong impact on porting to non-standard hardware.

Kent, the man from xanth.
<xanthian@Zorch.SF-Bay.ORG> <xanthian@well.sf.ca.us>

peterk@cbmger.UUCP (Peter Kittel GERMANY) (10/13/90)

In article <90283.174726FCS101@psuvm.psu.edu> FCS101@psuvm.psu.edu (FRANK C SMEEKS) writes:
>Hello.
>     Yet again I come to the Amiga wizards for help. I purchased a software
>package because of the LACK of Amiga Business Application PGMS, called
>Harvard Graphics.  At the deal I got it was well worth the investment...
>  [...]
>I have the bridgeboard, a logitech
>handscanner, the ast 6 pak plus expanded to 640 k and the new (maybe?)
>janus software that lets me use a mouse.

Could it be that HG needs a special graphics adapter? You know you
have only CGA with your bridgeboard. If HG can't use CGA you only
have the choice to a) purchase an additional PC graphics card and
a monitor, or b) try to find appropriate Amiga software.

-- 
Best regards, Dr. Peter Kittel  // E-Mail to  \\  Only my personal opinions... 
Commodore Frankfurt, Germany  \X/ {uunet|pyramid|rutgers}!cbmvax!cbmger!peterk

rar@auc.UUCP (Rodney Ricks) (10/14/90)

In article <90283.174726FCS101@psuvm.psu.edu> FCS101@psuvm.psu.edu (FRANK C SMEEKS) writes:
>Hello.
>     Yet again I come to the Amiga wizards for help.

Well, I'm FAR from being an Amiga wizard, but I'll do what I can...

>                                                     I purchased a software
>package because of the LACK of Amiga Business Application PGMS, called
>Harvard Graphics.
>...               .... Yes, the infinite lockup sequence. My question is
>WHY? and second can I fix this or can someone tell me how to fix it.
>...                                 I have the bridgeboard, a logitech
>handscanner, the ast 6 pak plus expanded to 640 k and the new (maybe?)
>janus software that lets me use a mouse.

Someone else has posted a message abount not being able to run Windows 3.0
with the bridgeboard.  A response was sent that you can run Windows 3.0
on the bridgeboard, but you can't use the Amiga mouse driver with it.

Maybe that's your problem.  Try it without the mouse driver.  Harvard Graphics
(at least an older version) doesn't REQUIRE a mouse; it is probably just
MUCH nicer to use when you have one.

If that doesn't work, try running it without the scanner and the 6 pak plus.

Good luck.


Rodney

-- 
                                                                             //
                                                                       \\  //
Rodney Ricks,   Morehouse College                                        \/