jburnes@swbatl.sbc.com (Jim Burnes - 235-0709) (03/22/91)
Anyone! Has anyone noticed any hard drive errors on new A3000's. We've been getting CRC erros on our Quantum hard drives. Whats really wierd is that after running continous overnight diagnostics on the system, the errors won't occurr. After bringing this machine (and were not the only one in St. Louis that has this problem) ...after bringing it to our dealer MULTIPLE TIMES and having every major system componenet swapped out the errors keep occurring. Sometimes they occurr when running the 2.0 version of DPAINT III. Sometimes we can't even predict a crash. I'm beginning to think this is a engineering design problem. Some sort of strange bus activity/noise problem that causes the machine to fail. My Commodore dealer is stumped because everyone he calls at Commodore says that they havent heard a thing about this. I think they are lying. More than one of his customers has had the same exact problem If Commodore won't admit to it, I'm forced to take an informal survey. IF YOU OR ANY OF YOUR FRIENDS WHO OWN A3000s HAVE EXPERIENCED SIMILAR PROBLEMS, PLEASE SEND ME EMAIL...don't do a followup. If I get enough of a response maybe CBM will own up to it and at least start addressing the issue. I know CBM tech support and devl people listen to this feed. Maybe they could help us a bit. Thanx in advance for your support, Jim Burnes -- ------------------------------------------+----------------------------- Jim Burnes - System Engineer !Its the Man in the Whitehouse SouthWestern Bell Advanced Technology Labs!The Man under the steeple Internet: jburnes@swbatl.swbell.com !Handin out Drugs to the
sschaem@starnet.uucp (Stephan Schaem) (03/23/91)
I have already posted a problem similar to yours, that's a QC problem.Those problem are the one that dont ocure and are not that visible and didn't go trought intensive test. To get your problem to show (if it come from the dma transfere from the SCSI). do a CMP with LARGE file, with data patterners.Like big images, 8bit sound, ect... I had to go to the store and show the problem since they didn't want to beleive that it was the problem. Again I will repeat that AGAIN, everyone should to the test themself!!!! Since This will not apear, and someday the computer will crash will you are loading an aplication (thinking its a software bug of some sort) or trash your file etc.... It's only after month that the problem was discover.And let the test run a long time with file over 500K! The warning because if you dont see that problem even DOS2.0 wont tell you when you write the corupted data.
rrmorris@uokmax.ecn.uoknor.edu (Rodney Raym Morrison) (03/24/91)
What's a QC problem? I just bought an A3000 and need to know more about this problem. thanks