lodman@ncr-sd.UUCP (02/10/87)
I have always found Microsoft to have very good customer support, certainly
better than companies like some other companies I know of. As an example,
I needed a new track ball for my mouse, called Microsoft, and they sent
me a new ball in two weeks at *NO* charge.
Also, Microsoft doesn't support MS-DOS at the retail level. We sell
a version of MS-DOS called NCR-DOS and support all of our customers'
problems with it.
--
Michael Lodman
Advanced Development
NCR Corporation E&M San Diego
mike.lodman@SanDiego.NCR.COM (registered w/ CSNET)
{sdcsvax,cbatt,dcdwest,nosc.ARPA,ihnp4}!ncr-sd!lodman