berger@clio.UUCP (02/20/87)
This works both ways. The service policies at our local stores for name brands are pretty bad, for the most part, and very expensive. Conversely I've had excellent support over the phone from Fountain Technologies in NY and Anthem Systems in Scotts Valley, CA. All of my clone equipment has come with documentation and schematics. Virtually none of my name brand purchases have included schematics (though IBM will sell them to you, a complete set runs around $ 400). So much for name brands. Mike Berger Center for Advanced Study University of Illinois berger@clio.las.uiuc.edu {ihnp4 | convex | pur-ee}!uiucuxc!clio!berger