[comp.sys.ibm.pc] q: PC's limited rep

haddawy@uiucdcsm.UUCP (02/25/87)

I'm thinking of buying a turbo pc with 20MB hard disk
from PC's Limited in Austin, Texas.  It's the best
price/performance package i could find.  Has anyone
had any experience with that machine or the company?
They offer a 30 day satisfaction guarantee and 1 yr
limited warranty which is pretty confidence inspiring.

berger@clio.UUCP (02/26/87)

Most reports are good:  Several people have said that the machines are
fine if they work on arrival, but warranty repairs can hold your machine
up for an extra 30 days.  I don't think the company honors the 30 day
money back guarantee to the letter.  I know of one place that got a
defective machine, and was not allowed to exchange it for a new one.
They just had to wait in the repair queue.  Since the problem had to
do with a part that overheated and burnt the board a little, I
would have been disatisfied with receiving a "new" product in that
condition.


			Mike Berger
			Center for Advanced Study
			University of Illinois 

			berger@clio.las.uiuc.edu
			{ihnp4 | convex | pur-ee}!uiucuxc!clio!berger