[comp.sys.ibm.pc] Raspberries for DS-RECOVER !!

laj@cuae2.ATT.COM (JOHNSON) (10/08/87)

I talked to technical support at Design Systems.  It appears that
DS-RECOVER for some reason was designed to run with COMMAND.COM
as the one and only command interpreter.  Functionally, it looked like 
a natural to run under the MKS Korn Shell.  Everyone at one time has 
accidentally deleted a critical file and then scrambled for their copy 
of Norton utilities.  DS-RECOVER would ostensibly ease the recovery process
by intercepting the delete function call and rename the file to some
hidden name which can be tracked for later mass delete.  However, this 
is the first program I have encountered that failed altogether to run 
under the shell.   If the Korn shell has been loaded at all, DSR.EXE hangs 
the system.  Even if a second copy of COMMAND.COM has been loaded under the 
shell, DSR.EXE hangs.  Futhermore, the explanation and rationale I received 
from Design Systems was a lot of boloney.  There is a major design flaw in 
DS-RECOVER and Design Systems is unwilling to repair the flaw since it impacts 
only a small number of customers.  On the basis of their customer support
this product is NOT RECOMMENDED.

== Larry Johnson
== cuae2!ihnp4!laj
== (312)-810-6212