ira@tikal.UUCP (Ira Chayut) (08/22/84)
A few weeks ago we had a power interruption that affected our entire plant (computer room included). While the power loss/surge was subjected to all our computing equipment only the Systems Industries tri-desnity tape drive was damaged. The rest of the engineering computers and peripherals (2 VAX 750's, 2 Pyramids, 2 CDC 9766's, and 2 Kenedy tape drives) weren't hurt. The Systems Industries' technicians took about 1 week to bring the drive back to life, replacing 1 breaker panel, a power supply 5 times, and a formatter board 2 times. We just received an estimate of the repair costs - $10,700 (unfortunately, we weren't under a maintenance contract). The morals to this story are: 1) if you are considering the purchase of Systems Industries equipment - consider the cost of a maintenance contract, and 2) if you own Systems Industries equipment that is not yet under a maintenance contract - do so quickly. PS: I would appreciate hearing from others who have comments on the maintenance of Systems Industries equipment. Ira Chayut Teltone 10801 120th Ave NE Kirkland, WA 98204 (206) 827-9626 ext. 514 ...uw-beaver!teltone!ira