harris@ecsvax.UUCP (Mark Harris) (12/11/87)
A while back I received a flurry of negative comments about SST
(the Quantus computer) in response to a query about their
reputation. I have since laid my hands on the Better Business
Bureau report and thought I'd pass on the pertinent paragraphs:
Scientific Storage Technology
1 Butterfield Park
Spofford, NH 03462
603-363-4577
...
"Bureau file reports are confined to the past three years as to
customer experience. During that time, this firm has been the
subject of numerous complaints alleging failure to provide prepaid
merchandise, failure to repair or replace defective merchandise
and failure to refund money for non-delivered items. The Bureau
has not received an answer to the majority of consumer complaints
presented. Extreme caution in doing business with this company is
advised.
The above firm has an unsatisfactory business performance record
with the Better Business Bureau."
--
Mark Harris mail:harris@ecsvax(UUCP/BITNET)
Department of Mathematical Sciences
Appalachian State University
Boone, NC 28608