claus@CS.UCLA.EDU (02/25/88)
I am having problems low-level formatting my 4051, numerous cylinders are being found as bad (only on heads 1 and 2). I am using the SpeedStor software that came with the drive. Does anyone know of some PD software that will let me format the drive? My dealer claims that the software is to blame, and won't work on the machine because I re-did the formatting he did. I didn't test the machine thoroughly the way he had it set up, but I almost think the same problems would have surfaced. Any help would be greatly appreciated! [[[ Claus Giloi ]]]
wtr@moss.ATT.COM (02/27/88)
In article <9735@shemp.CS.UCLA.EDU> claus@CS.UCLA.EDU () writes: > > I am having problems low-level formatting my 4051, numerous cylinders >are being found as bad (only on heads 1 and 2). I am using the SpeedStor >software that came with the drive. Does anyone know of some PD software that >will let me format the drive? A couple of suggestions: 1) When I had my 4051, it *CAME* with a good set of software called DISKMANAGER. It's not PD, but I believe Seagate supplies it with all of it's drives. Your 'dealer' (I'm assuming a local dealer) should have it, and you should DEMAND it. If he maintains his attitude, call your local Seagate Rep. (1-800-468-3472). 2) In addition, your `dealer' sounds like a real <fill-in-explicative>! secondary low level formats are REQUIRED in several situations! (like when you want your PC on it's side, after it's been laying flat on a desk) You should ask him what his problem is and tell him to get off his throne and support his customers! ( before they drop him for a more reliable one ) 3) and now for an inportant consideration: My seagate 4051 started developing electrical problems after about 2 months of use. I was reformatting (going from msdos to uport unix :-) and started getting large numbers of bad blocks that weren't there before. further low-level-formats gave me different lists entirely! it turns out that the drives logic board had problems and the drive was replaced by the dealer. Your dealer should realize that drives CAN develope problems after a short period of use, and he could need to replace it as a defective purchase! I've had terrible experiences with some dealers in the past, but finally found a good one, who I now do all my business with. :-) My advice: stick to your guns and dont back down. Dont be obnoxious, just inform him of his responsibilities to his customers (ain't free-enterprise great;-) >[[[ Claus Giloi ]]] Best of luck! ===================================================================== Bill Rankin Bell Labs, Whippany NJ (201) 386-4154 (cornet 232) email address: ...![ ihnp4 ulysses cbosgd allegra ]!moss!wtr ...![ ihnp4 cbosgd akgua watmath ]!clyde!wtr =====================================================================