[comp.sys.ibm.pc] Word 4.0 and mice

brown@nicmad.UUCP (Mr. Video) (06/24/88)

In article <1354@valhalla.ee.rochester.edu> jal@ee.rochester.edu (John Lefor) writes:
<BTW -  we got the diskette from Microsoft which was supposed
<to fix the problem and after installing it Word was in 
<far worse shape than ever,  it was totally unusable.  We
<called Microsft and they said they would Fed Ex another fix
<which "seems to fix the problem".  I am not confident, but the
<fix should arrive today.

I am assuming that you will let us know if it does indeed fix the problem,
and if so, what the version and name of the diskette is so that we too can
order a copy.
-- 
	       harvard-\	       ihnp4--\
Mr. Video               !uwvax.................!nicmad!brown
	       rutgers-/  terminus-/  decvax--/

jal@valhalla.ee.rochester.edu (06/29/88)

Update on Microsoft Word 4.0 and PS/2 with mouse:

I have been experiencing problems with Microsoft Word 4.0 and
a PS/2 with a PS/2 mouse.  Microsoft acknowledged the problems
and sent a fix.  The fix made things worse so Microsoft Fed Ex'd
a new diskette.  The diskette arrived promptly, but we did not
install it right away since there was work to be done.

When the diskette was installed it worked and appears to have
fixed the problem.  As far as I know, if you call Microsoft and
tell them you have a problem with Word 4.0 and a PS/2 mouse
they will send you a diskette which fixes the problems.

Good luck.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

I program ... therefore I am.

John Lefor    	University of Rochester		Dept of E. Engineering
716-275-8265	jal@ee.rochester.edu		...!rochester!ur-valhalla!jal