[comp.sys.ibm.pc] Re. BUS Comp Sys., INC

nadkarni@erlang.dec.com (Ashok P. Nadkarni DTN 226-7448) (09/03/88)

>Has anyone out there had experience (good/bad) with BUS Computer
>Systems, Inc. ? 

Sorry to post this, but as usual couldn't figure out the mail path from my 
VMS system. Besides this might warn some others away from BUS.

I bought a XT clone from an outfit called PC Pro just over a year ago. They
later changed their name to PC Prime. What does all this have to do with
BUS ? Well it happens to be their latest name ! Isn't there a law against
companies changing names every six months :-? Anyway that should tell you
something.

As for my personal experience, I would advise against them. I had three
problems -
(1) The ST225 HD kept having problems from day one - it would take 10-15 
min to warm up after which it would be OK. Everytime (twice actually) 
I took it to them they would do a low-level reformat after which it 
would be test OK in the shop since it had had enough time to warm up. 
OF course once it got back home, same problem. I got tired of driveing 
3 hours to NY city so settled for having to wait 15 in every time I powered on.

(2) The system is flaky in turbo mode (8Mhz). Still is even after I changed
the noname BIOS to a Phoenix. Their response - several users reported the
problem but there was nothing they could do. Well then they shouldn't be 
advertising it as a Turbo !

(3) Finally, they'd promised DOS was included with the system. Well, they
just put a pirated copy on the HD, no manuals nothing. When I called them,
they said the manuals were another $70 ! I had to shell out to another source
to get a legit copy.

(4) Biggest gripe - interaction with them was VERY stressful (that's putting it
mildly but I don't want to say more).

On the plus side, the system has proved compatible (at 4.77 Mhz) withh all
the s/w I've tried.

Of course the above is only my experience. Maybe I always caught them in a
bad mood !

/Ashok Nadkarni