[comp.sys.ibm.pc] Miniscribe Outburst

keithe@tekgvs.GVS.TEK.COM (Keith Ericson) (11/22/88)

In article <1757@imagine.PAWL.RPI.EDU> mcintyre@turing.cs.rpi.edu (David McIntyre) writes:
>This is not going to be pretty.  

Likewise.

>
>===> I MEAN THIS...DO NOT BUY A ST225.  They are not worth their
>weight in dog doodoo.
>
>===> Buy a Miniscribe.  Everybody seems to like them.
>
Let me reiterate my experience with the early Miniscribe 3053's
(half-height, 40 Megabyte, fast average access hard disk drive):
they were released on an unsuspecting public.  In the software world
it would be called a beta-release.  Except they never told anyone
that the (internal) controller might someday just decide not to let
you get your data from the drive, ever again.  One (of nine) arrived
DOA; I've returned and received replacements for two more already;
a third is in the works (Miniscribe's); I have complaints from at
least two more user's of "funny problems" (increasing numbers of
lost/bad sectors; failure to pass it's own power-on self-test, etc)
and suspect that they'll be going soon, too.

And the "repairs" (which are actually replacements with new units)
cost us $125 each, this after paying a premium to get them when the
only competition was the Seagate 255 (I think it was) and before the
-1 option (~ 28 msec average access) was available (which is why we
went with Miniscribe).

If I can get someone at Miniscribe to accept responsibility I'd sure
like them to own up to the fact that they shipped us junk and at least
agree to replace these early (pre-production) units with real, live
working disk drives!

keith

Keith Ericson  at TekLabs (resident factious factotum)
Tektronix, PO 500, MS 58-383   Beaverton OR 97077    (503)627-6042
UUCP:	uunet!tektronix!tekgvs!keithe
ARPA:	keithe%tekgvs.TEK.COM@RELAY.CS.NET
CSNet:	keithe@tekgvs.TEK.COM

Disclaimer: like I said in two places, above: these are early 3053
3053 disk drives. The replacements (new units) seem to be working
fine.  But can you say "sour taste?"