du4@mace.cc.purdue.edu (Ted Goldstein) (12/22/88)
Recently while installing Microsoft Word on several IBM AT's I ran
a strange problem, which I was hoping someone out there could help
me solve.
Everything went smooth on 3 out of 4 machines, but on the last,
Word would not run. It would just clear the screen and lock up. I had
turn off the machine to reboot. This was on an AT running Fixed Disk
Oraganizer menu system (FDO), and sidekick. Thinking there may be a conflict,
I de-installed sidekick, and ran word from DOS. Everything worked fine.
Then I tried it again from within FDO, and it locked up again. It ran
fine in FDO on all the other machines. As a stab in the dark, I added
FILES=30 and BUFFERS=6 to config.sys and now it runs MOST of the time,
but still locks up some times.
Does anyone out there have any ideas? I don't know what to try next.
Thank you in advance for any and all information!
Ted Goldstein du4@mace.cc.purdue.edu
School of Technology
Purdue UniversityRod.Iwata@busker.FIDONET.ORG (Rod Iwata) (01/03/89)
Did you try increasing buffers=15 (or greater)? I have installed WORD
4.0 onto several different types of machines and have not discoverd the
problem which you describe.
Please let me know how it turns out.
--
Rod Iwata - via FidoNet node 1:105/14
UUCP: ...!{uunet!oresoft, tektronix!reed}!busker!Rod.Iwata
ARPA: Rod.Iwata@busker.FIDONET.ORGjohnl@ima.ima.isc.com (John R. Levine) (01/04/89)
MS Word 4.0 had all sorts of strange problems when installed on PS/2's,
evidently due to some sort of misunderstanding about how the interrupts
worked. The symptoms included the mouse cursor freaking out at the side of
the screen, pieces of the screen border wandering around when the mouse
crossed them, and other random lossage. Microsoft has issued two versions
of an update disk (both dated 6/13/88, thanks guys) with new mouse drivers
and new Word executables. They'll send them to you if you call and ask.
--
John R. Levine, Segue Software, POB 349, Cambridge MA 02238, +1 617 492 3869
{ bbn | spdcc | decvax | harvard | yale }!ima!johnl, Levine@YALE.something
You're never too old to have a happy childhood.