galvin-peter@CS.Yale.EDU (Peter Galvin) (01/20/89)
A few weeks ago I requested information on the new PC Network, since the old one had gotten itself a deservedly bad reputation and went bankrupt. Well, knowing my credit card rights and having received no information about new experienced with NPCN I decided to give it a try. I decided to try them because they had a return guarantee and I wasn't sure if an Inboard 386/AT would work in my AT clone. I placed the order and was told that the item was not stocked and would have to be ordered from Intel, which would take an extra week. In fact it took an extra week but the board and cable arrived as promissed (at least they've improved on that score). I installed it and got part way through the boot sequence before it hung my system. After some mucking and talking Intel Tech Support said that it won't work in 12MHZ clones! Of course they didn't tell me that when I was first looking into the question. So I called NPCN and they said I could return the board for credit, but not cash. I guess I should have asked more detailed questions about the guarantee. The end result is that I do have the credit (I called to check) and that the Inboard 386/AT doesn't work in 12mhz 286 clones. At least PC Network seems to be on the up-and-up. A relatively happy story at least (but then any story is happy when lawyers don't get called in :-) --Peter ------------------------------------------ -------------------------------- Peter Baer Galvin (203)432-1254 Senior Systems Programmer, Yale Univ. C.S. galvin-peter@cs.yale.edu 51 Prospect St, P.O.Box 2158, Yale Station ucbvax!decvax!yale!galvin-peter New Haven, Ct 06457 galvin-peter@yalecs.bitnet