[comp.sys.ibm.pc] Call waiting and Procomm 2.4.2.

iscomm@watdcsu.waterloo.edu (Independent Studies) (01/11/89)

I have a phone line with call waiting that doubles as my modem line.
The problem is when a call comes in on the wait line while I am on-line
to where ever, I get my line dropped and then the phone rings through with
the wait line call.

I am using a EMP 1200E modem (darn cheap and Hayes compat.) and Procomm 2.4.2
what can I do to stop this nasty business of being kicked off all the time.

I would like to know the call on the wait line is coming in and then *_I_* 
could decide what to do about it etc......

Any ideas or solution. It would be much appreciated (MUCH).

anderson@vms.macc.wisc.edu (Jess Anderson, MACC) (01/12/89)

In article <5405@watdcsu.waterloo.edu>, iscomm@watdcsu.waterloo.edu (Independent Studies) writes...

]I have a phone line with call waiting that doubles as my modem line.
]The problem is when a call comes in on the wait line while I am on-line
]to where ever, I get my line dropped and then the phone rings through with
]the wait line call.
] 
]I am using a EMP 1200E modem (darn cheap and Hayes compat.) and Procomm 2.4.2
]what can I do to stop this nasty business of being kicked off all the time.
] 
]I would like to know the call on the wait line is coming in and then *_I_* 
]could decide what to do about it etc......
] 
]Any ideas or solution. It would be much appreciated (MUCH).

Set your dialing prefix to *70 (touch-tone) or 1170 (pulse 
dial) in ProComm.  This turns off call waiting for the 
duration of the current call.  Be forewarned that not all
exchanges let you do this, but it works here, and the worst
that can happen to you is you'll get a recording saying 
you've misdialed.  Of course, call waiting is an abomination
the world would be better off without, but that's a 
different matter! :-)

==Jess Anderson===Academic Computing Center=====Univ. Wisconsin-Madison=====
| Work: Rm. 2160, 1210 West Dayton St., Madison WI 53706, Ph. 608/263-6988 |
| Home: 2838 Stevens St., 53705, 608/238-4833   BITNET: anderson@wiscmacc  |
==ARPA: anderson@macc.wisc.edu========UUCP:{}!uwvax!macc.wisc.edu!anderson==

kcallis@pnet02.cts.com (Kim C. Callis) (01/12/89)

 There is a public domain program called CW which is used to disable call
waiting. Send me mail and I will send you a version of this program...

K. Callis

UUCP: {ames!elroy, <backbone>}!gryphon!pnet02!kcallis
INET: kcallis@pnet02.cts.com

figlik@ihlpl.ATT.COM (Jim Figlik) (01/12/89)

In article <5405@watdcsu.waterloo.edu> iscomm@watdcsu.waterloo.edu (Independent Studies) writes:
>I have a phone line with call waiting that doubles as my modem line.
>The problem is when a call comes in on the wait line while I am on-line
>to where ever, I get my line dropped and then the phone rings through with
>the wait line call.
>
>I am using a EMP 1200E modem (darn cheap and Hayes compat.) and Procomm 2.4.2
>what can I do to stop this nasty business of being kicked off all the time.
>
>I would like to know the call on the wait line is coming in and then *_I_* 
>could decide what to do about it etc......
>
>Any ideas or solution. It would be much appreciated (MUCH).

Depending on the equipment that your local telephone company is using,
you may be able to shut off call waiting. But this would work on outgoing
calls only. An AT&T switch uses *70 to turn off call waiting for the next
outgoing call (1170 if you have pulse/dial service).

You may be able to redefine the amount of time that your modem will
accept loss of carrier and not hang up. I remember seeing this in my
modem documentation, but I don't have details right at hand.

It does not seem likely that you will be able to receive a signal
that a new call is in (call waiting is diabled or the modem will
simply ignore the call waiting signal).

Jim
-- 
 Name/Number:  Jim Figlik      (312) 979-3478
Organization:  CAP Gemini America @ AT&T Bell Labs, Indian Hill, IL
Elec.Address:  {world}!att!ihlpl!figlik
Phys.Address:  2000 N. Naperville Rd/IH 6U-212, Naperville, IL 60566-7033

mwf@pbhya.PacBell.COM (3W600O-Michael W. Frees) (01/13/89)

In article <5405@watdcsu.waterloo.edu> iscomm@watdcsu.waterloo.edu (Independent Studies) writes:
>The problem is when a call comes in on the wait line while I am on-line
>to where ever, I get my line dropped and then the phone rings through with

This doesn't work the same everywhere (I don't know about Ontario), but for
some systems, you can cancel call waiting by dialing *70 before placing
your call.  It's effective for just one call; after that, call waiting is
enabled again.

>I would like to know the call on the wait line is coming in and then *_I_* 
>could decide what to do about it etc......
>
Don't know if this is possible; it's that "click" on the line that knocks
Procomm off.  I think your best bet is to disable it.

rick@kimbal.UUCP (Rick Kimball) (01/13/89)

From article <5405@watdcsu.waterloo.edu>, by iscomm@watdcsu.waterloo.edu (Independent Studies):
> I have a phone line with call waiting that doubles as my modem line.
> The problem is when a call comes in on the wait line while I am on-line
> to where ever, I get my line dropped and then the phone rings through with
> the wait line call.

Try your local phone company.  Some of them offer a service that allows
you to turn off call waiting by dialing a special sequence.

This posting reminds me of a guy I work with.  At a previous job he
only had one modem on his computer.  The only people who called the
number were Paul and his co-worker.  Fortunately for Paul, the
co-worker had call waiting.  Whenever the modem was busy, all Paul
did was call the other guys phone which immediately knocked him off
the line and freed up the modem.  :-) I don't think the other guy
ever knew what was happening to him.


-- 
____________________________________________________________________________
Rick Kimball | Mac Source BBS, Altamonte Springs, FL     DATA (407) 862-6214
             |                                          VOICE (407) 788-6875
UUCP: rick@kimbal ..!gatech!fabscal!kimbal!rick ..!ucf-cs!sdgsun!kimbal!rick

blew@tc.fluke.COM (Bob Lewandowski) (01/14/89)

In article <22778@pbhya.PacBell.COM> mwf@pbhya.PacBell.COM (Michael W. Frees) writes:
>In article <5405@watdcsu.waterloo.edu> iscomm@watdcsu.waterloo.edu (Independent Studies) writes:
>>The problem is when a call comes in on the wait line while I am on-line
>>to where ever, I get my line dropped and then the phone rings through with
>
>This doesn't work the same everywhere (I don't know about Ontario), but for
>some systems, you can cancel call waiting by dialing *70 before placing
>
>>I would like to know the call on the wait line is coming in and then *_I_* 
>>could decide what to do about it etc......
>>
>Don't know if this is possible; it's that "click" on the line that knocks
>Procomm off.  I think your best bet is to disable it.

In the Dec 26, 1998/Jan 2, 1989 issue of PC WEEK mag Jim Seymour's 
column, "The Corporate Micro" (page 69), discusses a pricey gadget
from Rainier Technologies in Redmond, Wash. ($395) that he claims 
solves the problem. He calls it a voice-data switch and you can hear
a demo by calling Rainier Technologies at: (206) 881-5304. I'm not
sure from his description how the thing works, but it sounds interesting.

No warranties expressed or implied, and no connection to Rainier.

Bob

-- 
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      UUCP: {microsof,sun}!fluke!blew
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root@blender.UUCP (Super user) (01/14/89)

In article <5405@watdcsu.waterloo.edu>, iscomm@watdcsu.waterloo.edu (Independent Studies) writes:
> I have a phone line with call waiting that doubles as my modem line.
> The problem is when a call comes in on the wait line while I am on-line
> to where ever, I get my line dropped and then the phone rings through with
> the wait line call.
> 

Try setting the ATS7 register a little higher on the modem.  It's the one that
tells the modem how long a carrier loss should be before it will disconnect.
When the call-waiting signal comes in and the ATS7 is set high enough, the
modem will just wait out the amount of time specified and hopefully by then
the carrier will be back.  You'll get some garbage on both ends of the line
but it's better than being disconnected.
-- 
---
herb@blender.UUCP

"Did I tell you I'm forgetful?"

leonard@bucket.UUCP (Leonard Erickson) (01/14/89)

In article <5405@watdcsu.waterloo.edu> iscomm@watdcsu.waterloo.edu (Independent Studies) writes:
<I have a phone line with call waiting that doubles as my modem line.
<The problem is when a call comes in on the wait line while I am on-line
<to where ever, I get my line dropped and then the phone rings through with
<the wait line call.

<I would like to know the call on the wait line is coming in and then *_I_* 
<could decide what to do about it etc......

Callwaiting is signalled by *interrupting* your connection and sending
the "beep". This means that *any* modem will see that signal as loss of
carrier. And thus the connection goes away... 

Even if you set *your* modem to wait longer than normal before doing a 
disconnect when it loses carrier, how do you insure that the *other*
modem won't hang up when *it* sees the loss of carrier?

Call waiting and modems do *not* mix! If you are using this line only 
for *outgoing* calls AND your phone company offers it, get "call
waiting disable". This allows you to turn off call waiting for the 
duration of the *current* call by dialing a code before dialing the 
number (usually *70 or 1170, but other codes are used!) When you hang
up, call waiting will once again be in effect.

If you have this option, then just change you dialing commands:
ATDT555-1212
becomes
ATDT*70,555-1212

Or just cancel the (dis)service....
-- 
Leonard Erickson		...!tektronix!reed!percival!bucket!leonard
CIS: [70465,203]
"I used to be a hacker. Now I'm a 'microcomputer specialist'.
You know... I'd rather be a hacker."

allbery@ncoast.UUCP (Brandon S. Allbery) (01/20/89)

As quoted from <827@kimbal.UUCP> by rick@kimbal.UUCP (Rick Kimball):
+---------------
| From article <5405@watdcsu.waterloo.edu>, by iscomm@watdcsu.waterloo.edu (Independent Studies):
| > I have a phone line with call waiting that doubles as my modem line.
| > The problem is when a call comes in on the wait line while I am on-line
| > to where ever, I get my line dropped and then the phone rings through with
| > the wait line call.
| 
| Try your local phone company.  Some of them offer a service that allows
| you to turn off call waiting by dialing a special sequence.
+---------------

Hayes-compatible modems have an S-register which controls the amount of time
between loss of carrier and hang-up; if carrier is re-established before the
timeout, the connection isn't dropped.  On the Smartmodem 2400 it defaults
to 14 (AT S10=14); setting it higher (e.g. S10=50) will cause call-waiting to
garble your line but not hang up.

++Brandon
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iscomm@watdcsu.waterloo.edu (Independent Studies) (01/26/89)

this is a summary of responses.

I received many (many!) responses (all by mail, Thanks to all who mailed.)
but they fell into a limited number of responses. 

Summarizing the most important one, most phone services with call waiting
feature have a temperary defeat mode accessed in my area code (519) by
first entering *70 then going on to dial your number. The defeat lasted the
length of the call. Most area codes will have a simillar feature as will
most local phone companies.

For Procomm specific users you just add *70 to the dial string, then two
commas and the the number to dial. This gives a delay for the phone to 
complete the defeat operation.

There you have it. Thanks again to all. Good luck to you and your modem :-)
-Robert H.