[net.general] is there really a need for BBS's?

ritzenth@bgsuvax.UUCP (Philip Ritzenthaler) (10/01/85)

This  file  was  "borrowed" from the Indianapolis EpsonNet TBBS run  by  Steve 
Brown, 881-3849, and transferred to Indy Net One 6-19-85.


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Note from Steve:  My experience has not been as bad as this guy's,  but if you 
contribute to this system, I thank you. If you don't, you know who you are.


REQUIEM FOR A SYSOP
-------------------

Excerpt from an article in "PC WEEK", Nov. 20, 1984:

"There may be no such thing as a free lunch,  but there is an ample supply  of 
free  software  that's yours for the asking.   All you have to do is dial  up, 
make connection,  browse through a couple of menus,  check over long lists  of 
available software, make your choices and start downloading."


Exchange of E-Mail between sysop and BBS user:
----------------------------------------------

Well,  John,  the good news is that the faulty file has been fixed but the bad 
news  is  that  your downloading privileges have been revoked.   I  just  went 
through  the  last  two  months of logs and  came  up  with  some  interesting 
statistics.  During that time you have logged on 23 times, downloaded 66 files 
and  uploaded NONE.   You have called for chat twice,  and left a total of two 
messages  on  the  board,  one requesting a specific  program  and  the  other 
informing  me  of  a  disk error in a download file.   I  can  only  draw  the 
conclusion  that  you are interested in this board for ONE REASON  ONLY  -- to 
rape  --- out  of the download menus.  I've left plenty of messages  regarding 
PARTICIPATION  in the BBS and the Message Base,  but you either  haven't  read 
them or else you ignored them.   Sorry, but one-way streets just don't hack it 
around here.  Jim.

Jim,  I have been taking part in the BBS.   Every time I log on I read all the 
new messages.  John.

John, I just can't help but feel that in all that time you could have at least 
said  "Hi"  or  "Thanks for the downloads" or SOMETHING  to  acknowledge  that 
there's a real live human being on this end. Jim.

- - - - - -

Except for power failures, my computer has been continually running since Nov. 
1, 1982, and has fielded over 12,000 telephone calls operating as a BBS.  Back 
then, it was a joy to be a part of the realm of computer telecommunications -- 
now  it's  a drag.   It seems to me that a "GIMMEE" attitude has pervaded  the 
whole arena of BBSing,  with callers interested in nothing more than  material 
gains  in  the  way of software.   My board is far  from  the  busiest,  being 
isolated  in  the "foreign country" of Montana,  but an average day  will  see 
about  20 or 25 calls to the system.  An average day will also see about three 
or four messages of ALL types,  including E-Mail) being posted.   The  typical 
log  entry  shows  so-and-so  logging on,  going to the  file  transfer  area, 
downloading several files and then logging off.   Thanks, that's why I started 
up  a BBS,  to supply people with free programs.   Really makes my day to  see 
that I've spent all this time and money just to watch pigs at the trough.

Whatever  happened to the COMMUNICATIONS in telecommunications?   Is this  the 
result  of the Computer Age,  that people don't talk or communicate with  each 
other?  Are  we  getting  so totally in tune with  our  equipment  that  we're 
excluding  PEOPLE?   If so,  then Orwell's predictions are tame in  comparison 
with  the reality.   Who took the BULLETIN BOARD out of Bulletin Board System?
The  file  transfer  section of my board is shiny  from  daily  use,  but  the 
bulletin section is obscured by cobwebs.  The thought has crossed my mind more 
than once just to load up a host program and let people grab whatever programs 
look interesting.

Do  you  have  a  logon code for this system (Y/N) ==> Y <=="  "What  is  your 
account number?  775" "What is your logon code? PASSWORD" "INVALID LOGON CODE"
Do  you  have  a logon code for this system (Y/N) ==> Y  <=="  "What  is  your 
account  number?  305"  "What  is your logon code?  PASSWORD"  et  cetera,  ad 
infinitum et ad nauseam.

Hackers.   Or so they'd like to believe.  Vandals, pests, yes.  Hackers?  They 
should  be  so  talented,  devoted  and  lucky.   Why  do  these  computerized 
delinquents find such delight in trying to break into bulletin boards?   Don't 
they  realize that sysops are ordinary people just like themselves  trying  to 
find a little enjoyment in their hobby?   Why pick on me?   I'm spending a lot 
of  time and money trying to provide people a service for free,  and they want 
to go and spoil it for everyone.  Heck, if they want onto the system, all they 
have to do is apply for a logon.  Why make life difficult for everyone?  Leave 
me alone.  Go pick on CompuServe.

Caller logs on.   Leaves E-Mail to a friend.  Lines only fill half the screen, 
so  he's probably using a Commodore 64.   Goes to file transfer  section,  and 
selects  UltraTerm  protocol.   Chooses a file that indicates  it's  a  TRS-80 
program.  BBS goes to send, he figures out that he's somewhere he doesn't want 
to be and drops carrier.

Another caller logs on four times in a row, but keeps losing carrier before he 
can do anything.  Probably phreaking on a cheapie phone service.

Another  caller successfully downloads a file.   Sit.  Wait.   Wait some more.
System eventually times out and drops him.

I'm not the most polite person in the world and I'm certainly not one to stand 
on  ceremony,  but I am old enough to remember what manners were.   They  also 
went  down  the tubes with "communications" and  "bulletin  boards."   Whoops! 
Dropped  carrier!  So  what?  If it's a halfway decent system,  it'll  reboot.
Well,  I'll just go to bed while downloading this long file,  the system  will 
eventually  throw  me off and reboot.   Never mind that there're other  people 
wanting  to  call onto the board.   Who cares that the sysop climbs the  walls 
when  he  sees someone drop carrier or time-out on the  system?   Lately  I've 
gotten  into the habit of dropping carrier ON MY END for the worst  offenders.
One good hang-up deserves another.

Along with all the other goodies that have bitten the dust,  there's good  old 
APPRECIATION.   As  I mentioned before,  my BBS has fielded over 12,000 calls.
But  of all of them,  I have gotten maybe a dozen messages saying "Thanks  for 
running  your  BBS."   That's  about  one  "Thank  You"  per  THOUSAND  calls!
Unfortunately,  it  seems that people think they have all  this  automatically 
coming to them.  It's their right!  Sorry to disillusion anyone, but that just 
ain't so.   The master switch for this system is two feet away, and I'm not so 
decrepit  that I can't hit it in a flash.   Alternatively,  I can ban anyone I 
wish from my system.   Callers use this BBS at my forbearance only,  and  it's 
not a God-given right.  It's a sysop-given privilege! I sincerely feel that we 
should  proclaim a "Sysop Appreciation Day."  We certainly don't get any on  a 
day-to-day basis!

Don't  get me wrong.   There ARE joys and benefits in running a BBS,  although 
sometimes in my nether moods I'm hard pressed to enumerate them.  But the fact 
is,  there  have been many occasions when I've rested my finger on the  switch 
with the idea of going offline forever.

Now  for the moral of the story.   I'm only one sysop among many,  and I'm not 
trying to evoke sympathy for myself through this article.   The point is  that 
almost  every sysop around has these feelings to some extent or another.   And 
further,  most of these sysops (especially the best and most devoted ones) are 
going to reach a saturation point and wind up depriving the general public  of 
their services.   I foresee a day coming, and very soon at that, when the high 
quality BBS's will be all gone.   So all this is really a plea for everyone to 
shape up their acts before it's too late.   If nothing else,  when you're on a 
bulletin board,  leave a little message to the sysop.   "Thanks for the use of 
your  system" or "Fine BBS you have here."  Let them know they're appreciated.
When  I see a message like that,  I say to myself,  "THAT's why I'm doing  all 
this!"  Sysops are real,  live human beings with feelings and emotions.  Let's 
start treating them as such!

- - - - - -

Epilogue:  Twelve hours after the above was written, I find out that one of my 
best  friends  (with higher than normal access to the system)  has  allowed  a 
third  party to use her logon.   That's forbidden for anyone on my BBS to  do, 
but  it  hurts even more because a valued and trusted friend who  should  have 
known better went and did it.   That's the final straw.   The Most Significant 
Byte BBS is no longer in existence.


Jim Anderson, Ex-Sysop
The Most Significant Byte BBS
Billings, Montana
January 13, 1984


===============================================================================

This was a very interesting article posted in a BBS that I subscribed to.

HEAR, HEAR for contributions!


===============================================================================

"Don't blame me, I'm only the keyboard man . . . "

                                                   |
Phil Ritzenthaler                                 \-/
                                               #       #     and you call this
UUCP : cbosgd!osu-eddie!bgsuvax!ritzenth        ##   ##          GRAPHICS?
CSNET: ritzenth@bgsu                              ###
ARPA : ritzenth%bgsu.csnet@csnet-relay

USnail:	University Computer Services
      	Academic User Services
      	Math-Science 238
      	Bowling Green State University
      	Bowling Green, OHIO   43403
      	  
phone: (419) 372-2102

****************************************************************************
**                                                                        **
**  Any opinions expressed here are my own and do not reflect the opinion **
  **    of my employer, fellow workers, wife, son, neighbors, friends   **   
        ***        or any other compatible human life form        ***
        ***                                                       ***
        *************************************************************
-- 

===============================================================================

"Don't blame me, I'm only the keyboard man . . . "

                                                   |
Phil Ritzenthaler                                 \-/
                                               #       #     and you call this
UUCP : cbosgd!osu-eddie!bgsuvax!ritzenth        ##   ##          GRAPHICS?
CSNET: ritzenth@bgsu                              ###
ARPA : ritzenth%bgsu.csnet@csnet-relay

USnail:	University Computer Services
      	Academic User Services
      	Math-Science 238
      	Bowling Green State University
      	Bowling Green, OHIO   43403
      	  
phone: (419) 372-2102

****************************************************************************
**                                                                        **
**  Any opinions expressed here are my own and do not reflect the opinion **
  **    of my employer, fellow workers, wife, son, neighbors, friends   **   
        ***        or any other compatible human life form        ***
        ***                                                       ***
        *************************************************************