rusty@cadnetix.COM (Rusty) (03/01/89)
In article <KPETERSEN.12473118913.BABYL@WSMR-SIMTEL20.ARMY.MIL> w8sdz@WSMR-SIMTEL20.ARMY.MIL (Keith Petersen) writes: >After waiting MONTHS for Commodore to ship his 1581 CP/M disk Bob Evinger >has had enough. Commdore cashed his check and then claimed the disk >wasn't in stock. They have been giving him excuses ever since. > Keith, since I assume that he mailed the check to them, and since I assume that CBM still advertises in magazines (which are usually mailed to subscribers), a talk with the local postal inspector may be in order. After seeing how the postal inspector is going after the person in New York (or wherever he is), maybe he can find a bored PI who would love to attack a big company. (Assuming that the company refuses to refund his money within the alloted time.) On another note, also dealing with the post office: Someone, in some news group some time back, mentioned having problems with the mailman folding floppy disks. I have a friend who subcontracts rural delivery for the PO, and he told me that, if the mail carrier ignores your explanations, then you should complain to their supervisor. It *will* go on their record. You might *first* warn your carrier that folding disks is not acceptable, and if it continues then you will have to report it to their supervisor. Also, you may wish to have someone send you a disk *insured*, and when it arrives folded, collect on the insurance. All these things (collected insurance, reports of damaged mail) will go on his record. Of course, you do have to first decide if your delivery person is a total jerk who will attempt to retaliate by such federal crimes as intentionally delaying payments and bills, or even not delivering such items. (Most of the above is *not* directly from my friend. He only suggested that having a talk with the carrier's supervisor should help. The rest is my pontification. Standard disclaimers apply, I suppose. Your mileage may vary.) -----(and the ham callsign project goes on! for info, ask:)------- Rusty Carruth UUCP:{uunet,boulder}!cadnetix!rusty DOMAIN: rusty@cadnetix.com Cadnetix Corp. (303) 444-8075x241 \ 5775 Flatiron Pkwy. \ Boulder, Co 80301 Radio: N7IKQ 'home': P.O.B. 461 \ Lafayette, CO 80026
djo7613@blake.acs.washington.edu (Dick O'Connor) (03/03/89)
As an ex-mail carrier, I thought I'd add a side note before irate postal customers thrash the wrong person inadvertently! You get mail six days a week, at least at your residence. Mail carriers work 5 days a week, usually with a rotating day off. This means that at least *once* a week (more during the flu season or summertime) a less experienced carrier is handling your route. These are professional "subs" who may carry five different routes each week, but sometimes are carriers just starting out who haven't the seniority to "bid" on a permanent route of their own. Point is, if you have a delivery complaint CHECK THE DATE OF DELIVERY before your call in the postal supervisors. They may mistakenly berate the regular carrier, when in fact the sub was "on" that day, and was responsible. Note: this is not meant to castigate the subs. When I was a 90-day temp as a lad in Illinois, the professional subs (T1's) were well-respected and paid more. It's no mean feat to memorize deliveries for five entire routes!! Dick O'Connor Washington Department of Fisheries Olympia, Washington 98504 Internet Mail: djo7613@blake.acs.washington.edu **************************************************************************** DISCLAIMER: I speak only for myself, not for the Department. Here, anyway! ****************************************************************************