[comp.sys.ibm.pc] Microsoft free offer

miken@hpsad.HP.COM (Mike Newell) (04/24/89)

Tod,

Regarding:

>  About the beginning of the year, I picked up a copy of Microsoft
>Windows/286 for my PC.  Included in the package was an offer for one
>free software package from Microsoft.  I figured, what the heck, free
>software is free software, so I sent it in to get Flight Simulator.

>  Well, over three months have passed, and nothing from Microsoft.
>Has anyone out there actually received any of this free software?
>Should I be more patient (probably)?  Alternatively, can someone
>from Microsoft give me a number to call for more info?  The copies
>of the stuff I sent in don't have a phone number, except the tech
>support line.


Don't be more patient.  I bought a Microsoft product in the same time
frame.  I also choose Flight Simulator and received it in about 2 weeks.
(It's the newest version - 3.0 -)  I'm at work so I don't have any 
phone numbers handy, but a number should be somewhere in your stuff.
After sending in the reqistration card(s), I have received letters from
Microsoft saying "Thank You, etc".  Some phone numbers are also on these
letters.

BTW I have been very impressed with Microsoft Customer Support.  The 
product I purchased was Quick C version 1.something.  About a month after
the purchase they released version 2.0.  I called to request a upgrade
order form.  After I mailed back the order form, they sent the upgrade
via Federal Express.  I had it in my hands 5 days after I mailed the
order form.

Good Luck,
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Mike Newell				| Hewlett-Packard	      |
                 			| Signal Analysis Division    |
                			| Rohnert Park, CA            |
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