[comp.sys.ibm.pc] IBM PS/2 line

greg@dekalb.UUCP (Greg Philmon) (05/19/89)

A client thinks he wants to equip their new PC Lab with IBM PS/2s.  I've been
trying to talk them out of it, but it's not going so well.

What I need is some published articles describing the computer in depth, or
perhaps a failure report.  Specifically, there seems to be a severe problem
with their 3.5" drives.

At another lab, consisting of thirty Model 30's w/ two 720K drives per
computer, we have had to swap about 50 drives in the past year.  Of course,
they are now about 3 months out of warranty, so it's getting expensive.

Anyway, is this sort of problem consistant along their entire product line, or
just an isolated case?  

If anyone has any pointers to some good "IBM-bashing" articles, please let me
know. 

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    | Greg Philmon  ...gatech!dekalb!greg   CIS: 72261,1724 | 
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joshua@uop.edu (Ed Bates) (05/23/89)

In article <546@dekalb.UUCP>, greg@dekalb.UUCP (Greg Philmon) writes:
> A client thinks he wants to equip their new PC Lab with IBM PS/2s.  I've been
> trying to talk them out of it, but it's not going so well.
>
> [text deleted]
> 
> Anyway, is this sort of problem consistant along their entire product line, or
> just an isolated case?  
> 
> If anyone has any pointers to some good "IBM-bashing" articles, please let me
> know. 

Greg, although I do not have a great love of IBM computers, they do have
very strong support and marketing, which rates them highly with administrators.

We have two labs with IBM PS/2 50s, and have had only 4 service calls since
they were installed 18 months ago, and that includes printers.  As far as I
can tell, your problems appear to be related to the model 30s, or to your
machines specifically.
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Edwin J. Bates			University of the Pacific
Academic Computer Specialist	Computer Services, 877 W. Stadium Dr.
(Jack-Of-All-Computers)		Stockton, CA	(pretty close to Sacramento)
209-946-2251			95211		(somewhat near San Francisco)