keithe@tekgvs.LABS.TEK.COM (Keith Ericson) (07/06/89)
In article <1068@cbnewsm.ATT.COM> rma@mhgki.att.com (11524-atkins) writes: > >... Incidentally trying to get technical help from Digital >Research was VERY frustrating. It took 8 days for them to return >my multiple phonecalls and they finally called back only after >I resorted to yelling at them. This does not seem a good way to run >a buisness and might make me think twice about dealing with them >again. I had some questions about how VM/386 (a competitive product to Concurrent DOS 386) managed to do something. I called, left a message, and received a return call that answered my questions within an hour. I almost fell off my chair when I took the call - I wasn't expecting such prompt response! keith (just wanna' pass on some good news) ericson