hirayama@sumax.UUCP (Pat Hirayama) (10/26/89)
Hello everybody.
Perhaps all of you great Net-minds out there can help me with this one.
It has stumped me, the folks around me, and the people I've talked to
at Microsoft Tech Support.
The problem: Word 4.0 won't print to the IBM Personal PagePrinter II
(031) using PostScript emulation.
The hardware: IBM PS/2 Model 70 386, IBM Personal PagePrinter II. The
connection is via the parallel port.
The software: Microsoft Word 4.0, IBM DOS 4.00
The quirks: This setup is using IBM's emulation package. What this
means, for those of you not familar with it, is that the
PagePrinter will emulate either a PostScript Printer, an
IBM Proprinter, an HP LaserJet, or a Diablo 630, depending
on which LPT port the output is being sent through (This is
done on a logical basis -- there is only one physical port).
Now, Excel works (so do the other Windows/386 apps). XYWrite
works. Word 4.0 works when you tell it to print to the
ProPrinter on LPT2 or the HP LaserJet on LPT3. It just won't
print to the PostScript printer on LPT1.
Further, Word *is* creating a proper PS document -- at least,
it does when we Print File. The result can be printed to
the printer using the DOS PRINT command, but, let's face it,
that is real kludgy.
What's been tried: MODE LPT1,,p
Reinstalling PRD and INI files for PostScript printers.
(remember, this is Word 4.0 for MS-DOS).
Manual downloading of the INI file to the PS Printer.
Cable (checks out).
Restarting the printer.
Restarting the entire system.
Any help you can offer, any light that you can shed will be greatly
appreciated.
Thanks!
Pat
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Pat Hirayama * 28625-47th Place South * Auburn, Washington 98001-1140
Internet: hirayama%sumax.uucp@beaver.cs.washington.edu
UUCP: ..!uw-beaver!sumax!hirayama
Microcomputer Support, Fred Hutchinson Cancer Research Center