[comp.sys.ibm.pc] Procomm Plus Problems

mregeste@ncrwic.Wichita.NCR.COM (Mark Regester) (12/01/89)

I am having problems with Procomm Plus that I can't totally figure out.
At our plant we use a wide range of PC's with an even wider range of
software and operating systems.

The problem we are having is that Procomm Plus will abort while loading
with the message "Error: cannot load .DIR file".  A call to Datastorm
said that this was caused by the system running out of environment
space.  On some PCs this was true and easily fixed with the shell
command in config.sys with the "/e" switch.  On others it has been a
little tougher.

Case 1:

Autoexec.bat loads network drivers by calling a batch file with:

    command.com /c loadnet.bat

Loadnet.bat contains several network drivers and netbios emulators.
Procomm Plus is not in the autoexec.bat file.  It is executed later
by the user.  With these PCs, the "cannot load .DIR file" is displayed.  
If the network commands in the loadnet.bat file are copied into 
autoexec.bat Procomm Plus does not have any problems.

Case 2:

Autoexec.bat loads a memory resident program and then later in the
batch file, creates an environment variable like "set temp=c:\temp".

Again Procomm Plus aborts with the ".DIR" message.  If the environment
variables are set before the memroy resident program, there are
no error messages.

Any ideas on what is happening here?

Thanks in advance.

-- 
Mark Regester Information Systems & Services, NCR Peripheral Products Division
 NCR:654-8340 <M.Regester@Wichita.NCR.COM>
(316)636-8340 <{ece-csc,hubcap,gould,rtech}!ncrcae!ncrwic!m.regester>
 FAX:636-8889 <{sdcsvax,cbatt,dcdwest,nosc.ARPA,ihnp4}!ncr-sd!ncrwic!m.regester>

cth_co@tekno.chalmers.se (CHRISTER OLSSON) (12/03/89)

In article <5690@ncrwic.Wichita.NCR.COM>, mregeste@ncrwic.Wichita.NCR.COM
> (Mark Regester) writes: 
> Autoexec.bat loads a memory resident program and then later in the
> batch file, creates an environment variable like "set temp=c:\temp".
> 
> Again Procomm Plus aborts with the ".DIR" message.  If the environment
> variables are set before the memroy resident program, there are
> no error messages.
> 
> Any ideas on what is happening here?
The memory resident program perhaps create a new environment with the
old variables but sets the size to so small that you can't get room 
for pcplus after setting TEMP=C:\TEMP. 

16012_3045@uwovax.uwo.ca (12/04/89)

In article <5690@ncrwic.Wichita.NCR.COM>, mregeste@ncrwic.Wichita.NCR.COM (Mark Regester) writes:
> Case 1:
> 
> Autoexec.bat loads network drivers by calling a batch file with:
> 
>     command.com /c loadnet.bat
> 
> Loadnet.bat contains several network drivers and netbios emulators.
> Procomm Plus is not in the autoexec.bat file.  It is executed later
> by the user.  With these PCs, the "cannot load .DIR file" is displayed.  
> If the network commands in the loadnet.bat file are copied into 
> autoexec.bat Procomm Plus does not have any problems.

Try:
	command /e:nnn /c loadnet.bat
where nnn is some appropriate number for the environment size.

> Mark Regester Information Systems & Services, NCR Peripheral Products Division
>  NCR:654-8340 <M.Regester@Wichita.NCR.COM>
> (316)636-8340 <{ece-csc,hubcap,gould,rtech}!ncrcae!ncrwic!m.regester>
>  FAX:636-8889 <{sdcsvax,cbatt,dcdwest,nosc.ARPA,ihnp4}!ncr-sd!ncrwic!m.regester>
--------------------------------------------------------------------------
Bitnet: gomme@uwovax.bitnet   gomme@uwovax.uwo.ca   Internet: gomme@uwo.ca

las) (12/06/89)

In article <5690@ncrwic.Wichita.NCR.COM> mregeste@ncrwic.Wichita.NCR.COM (Mark Regester) writes:
}The problem we are having is that Procomm Plus will abort while loading
}with the message "Error: cannot load .DIR file".  A call to Datastorm
}said that this was caused by the system running out of environment
}space.  On some PCs this was true and easily fixed with the shell
}command in config.sys with the "/e" switch.  On others it has been a
}little tougher.

Hmm...  It may not be germaine to your case, but I was once called in
to help with a PC having this problem and found that PCPLUS' data files
had been clobbered, apparently due to a failing hard disk.  When we
cleared the pcplus directory and reinstalled, the problem went away.

regards, Larry
-- 
Signed: Larry A. Shurr (cbema!las@att.ATT.COM or att!cbema!las)
Clever signature, Wonderful wit, Outdo the others, Be a big hit! - Burma Shave
(With apologies to the real thing.  The above represents my views only.)
(Please note my mailing address.  Mail sent directly to cbnews doesn't make it.)

gcook@cps3xx.UUCP (Greg Cook) (12/06/89)

From article <11994@cbnews.ATT.COM>, by cbema!las@cbnews.ATT.COM (cbema!las):
> In article <5690@ncrwic.Wichita.NCR.COM> mregeste@ncrwic.Wichita.NCR.COM (Mark Regester) writes:
> }The problem we are having is that Procomm Plus will abort while loading
> }with the message "Error: cannot load .DIR file".  A call to Datastorm
> }said that this was caused by the system running out of environment
> }space.  On some PCs this was true and easily fixed with the shell
> }command in config.sys with the "/e" switch.  On others it has been a
> }little tougher.

I had a problem similar to this.  By increasing the "Files = " line in
my config.sys the problem went away.  Procomm uses quite a few files
that are open at the same time.  They recommend using file=20.


=========================================================================
Greg Cook                             Chemistry IS life! 
gcook@horus.cem.msu.edu        Watch for the next generation of Enamines 
cook@frith.egr.msu.edu             coming to a Journal near you!