sanford@ucsd.Edu (Mike Sanford) (01/24/90)
Does anyone have/use the Omnitronix VCR Backup Board? I am looking
at purchasing one and I would like some information from people who
use this product in terms of reliability, ease of use and speed of
backups and anything else you want to say. Please e-mail direct to
address below.
Thanks,
Mike
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Mike Sanford (619) 534-4870 |Internet: sanford@ssurf.ucsd.edu
Scripps Institution of Oceanography |BITnet: msanford@ucsd.bitnet
University of California, San Diego |UUCP: ...!ucsd!ssurf!sanford
A-030-SSURF |SPAN/DECnet: SSURF::SANFORD
La Jolla, CA 92093 USA |HAM Callsign: N6WUY
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Why do you park on a driveway and drive on a parkway?tronix@polari.UUCP (David Daniel) (02/02/90)
I wanted to drop a line on the above mentioned company. I worked for Omnitronx, Inc. for a year during ''87-88. I was sales manager and was on-board for the release of the PBXpress Call Accounting Buffer (great product for the price).
Paul Renton is the Head Engineer and the designer of the PC Backup Board. I had occasion to discuss the project with him just after a wroking prototype was in test. He was enthusiastic about the progress to date and certain that an excellent product would result.
Omnitronix, Inc. is run VERY true to their published policy. If a 30 day guarantee is offered it will be honored. Period.
As regards testing: Paul Renton learned a valuable lesson about thoroughly testing a product before release. The PBXpress began shipping in late '87 or early '88. Within 30 days I was getting calls fron end users, VARs and the like reporting problems with dumping the data from the buffer. After interviewing several knowledgeable users and suppliers of the buffer I sat down with Paul and urged him to start to immediately review his code while several units were in route to us from the field.
He was still looking for bugs when the field units arrived. He quickly set these units up to alternately be filled with data then dump the data. Sure enough with 3-5 days ALL the units had failed.
The bug turned out to be rather exotic in that it only happened under certain conditions effecting the state of one pin in the UART. He was able to correct the problem quickly and replacement proms were shipped.
I was an unhappy camper for awhile as I was left with the job of repairing our PR with some disgruntled customers.
The moral of the story: Test, test, test and when you're through, test some more.
Have no fear, all Omnitronix products are tested well before release.
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"What's so funny 'bout peace, love & understanding?"
Elvis Costello
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