news@udenva.cair.du.edu (netnews) (03/06/90)
someone asked about packard bell, someone responded, said they suck. well, i am a tech at an AUTHORIZED Packard Bell Dealer/Service center. note AUTHORIZED. Fred Schmi??? or whoever and various refrigerator stores that also happen to sell stereos and computers and dishwashers do not sell the same machines we do. they look the same. they are priced less, and don't work as well., if you buy buy one at an appliance store, yes you are stuck with go-awful support, and non existant on site thru AT&T. if you buy one thru an AUTHORIZED dealer/svc center, you get someone like me, with a priority tech support phone number, and you get 1 or 2 day turn around. at worst. i have moved welll over 500 Packard Bell machines in the last 4 months and have only had a handfull of problems. the PB800-16 is the most trouble, but the PB500 and PB686 machines are fantastic. so are the 386sx w/ onboard VGA and IDE controller, and 386 units. we sell the machines with Western Digital IDE drives, sometimes Seagate IDE, WD controllers, and WD VGA. i recommend them all the time. we sell 12 MHZ AT units with 40 megs and mono for @ $1000. i'd buy one. tim .
groupe@mips2.cr.bull.com (Alan Groupe) (03/09/90)
Trippin' (Flippin') Tim writes: > >well, i am a tech at an AUTHORIZED Packard Bell Dealer/Service center. > >Fred Schmi??? or whoever and various refrigerator stores that also happen >to sell stereos and computers and dishwashers do not sell the same machines >we do. they look the same. they are priced less, and don't work as well., > Thanks for warning us that Packard Bell sells two qualities of machine that look identical but don't act that way. With that in mind, I'll make it a point to avoid Packard Bell products completely. Alan Groupe