cashman@acsu.Buffalo.EDU (geoffrey a cashman) (04/10/90)
Greetings,
Recently, while working on a work order involving bitstream font installation
I ran into a rather interesting problem.
The customer had WordPerfect 5.0, and had recently received Bitstream fonts.
I installed them correctly and was able to reference them in WordPerfect just
fine. However, when I went to print them, using a switchbox that allowed
the sharing of the printer with two machines, it would print mostly garbage.
I suspected it might be cable, so I connected the printer directly to the
computer and tried again. Everything worked fine. I then tried using the cable
from the other machine (not having a breakout box with me at the time) and it
crashed again. This pointed to a fault switchbox. I asked the customer if
they had experienced any other problems with printing in the normal config.
and they said no, not a single problem. In fact, the switchbox was only
two months old, same with the 2 straight throughs.
I called WordPerfect on this one and they said that you can not use bitstream
fonts with a switchbox. Apparently the standard switchbox does some sort of
converting of the signal before it sends it out and end up sending garbled
data. I asked if they recommended a particular switchbox that would not
garble the data, and they said no. I asked if they are currently, or plan on,
doing any research into switchboxes that will work. They said no to both.
So my question is, has any else out there run into this problem? If so, do
you know of any switchboxes that *will* work, or am I barking up the wrong
tree? Any help on this one would be appreciated...
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-Geoff Cashman
cashman@autarch.acsu.buffalo.edu
DISclaimer: (old but good) If my boss knew I had an opinion, he would
probably fire me. :-)
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